Apple TV + video not supported

I keep getting a message that this video is not supported, check internet connection. This only happens on the Apple TV + app on our fire stick tv. Weird because we watched full shows on it the other night and now cannot. We can watch Apple TV + on our iPad.

UN5300,

Posted on Sep 16, 2023 7:54 PM

Reply
1 reply

Sep 17, 2023 3:06 AM in response to moipad

The last few days, we’re seeing here an increased number of users reports on issues with the Apple TV app on Fire TV devices. Unfortunately, no conclusion for the cause or solution has been reached yet.

If you want, you may add your report by contacting an expert from the Apple Support staff. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Else consider using the feedback form, then your message will be forwarded to the appropriate team.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV + video not supported

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