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Upgraded for could+ storage 50GB but it’s still showing 5GB

I have upgraded my cloud+ storage to 50 GB. Money got debited, but didn’t get any confirmation email. Also, in my mobile, its still showing storage as 5 GB.

Please resolve this ASAP.

iPhone 12 mini, iOS 16

Posted on Sep 17, 2023 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2023 2:30 PM

Re: "Upgraded for could+ storage 50GB but it’s still showing 5GB"


Try restarting your device, (deletes temporary files, re-establishes connections, often restores order if something is not working as expected. How to: Restart your iPhone - Apple Support


Re: Please resolve this ASAP.

We are all Apple users, like yourself in this community, we have no access to your accounts or details,

Generally allow 24 hours for changes to update, if a restart hasn't helped.


If needed:

You could contact iCloud Support:

(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):

iCloud - Official Apple Support


1 reply
Question marked as Top-ranking reply

Sep 17, 2023 2:30 PM in response to jayasankar_v

Re: "Upgraded for could+ storage 50GB but it’s still showing 5GB"


Try restarting your device, (deletes temporary files, re-establishes connections, often restores order if something is not working as expected. How to: Restart your iPhone - Apple Support


Re: Please resolve this ASAP.

We are all Apple users, like yourself in this community, we have no access to your accounts or details,

Generally allow 24 hours for changes to update, if a restart hasn't helped.


If needed:

You could contact iCloud Support:

(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):

iCloud - Official Apple Support


Upgraded for could+ storage 50GB but it’s still showing 5GB

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