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I have the Apple TV app on my Samsung tv 2023 model. It has stopped working.

Trying to access Apple TV on my Samsung tv. I only get a black screen. I have unplugged tv , reset router and still no progress.

UCU7000,

Posted on Sep 17, 2023 2:32 PM

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Posted on Sep 17, 2023 7:33 PM

This is what Samsung Support suggests:

Cold reboot the TV,
Update the TV system software, if available,
Delete and reinstall the misbehaving app,
Reset the ‘Smart Hub’ (I think like a factory reset for the apps part of the TV).

If you need further assistance after trying those steps, then please contact Apple Support.

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