My I phone 14 pro is frozen

My iPhone 14 Pro screen is frozen. I have tried holding the volume up and power button and the volume down and power button and it won’t turn off.

iPhone 14 Pro

Posted on Sep 17, 2023 7:40 PM

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Posted on Sep 17, 2023 7:43 PM

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support


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Question marked as Best reply

Sep 17, 2023 7:43 PM in response to dalia49

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support


My I phone 14 pro is frozen

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