My iPhone 14 plus is frozen and i tried the volume up and down button followed by the right side button but it is still frozen

My iPhone 14 plus screen is frozen. I tried pressing the up and then down volume button and then right side button but it didn't unfreeze my phone.


iMac 21.5″, macOS 10.12

Posted on Sep 28, 2023 4:42 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 4:57 PM

You performed what is known as a Forced Restart...........Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or.......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

1 reply
Question marked as Top-ranking reply

Sep 28, 2023 4:57 PM in response to MannySQ

You performed what is known as a Forced Restart...........Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or.......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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My iPhone 14 plus is frozen and i tried the volume up and down button followed by the right side button but it is still frozen

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