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I requested a wrong engraving for my iPad, can I change it?

Dear all,


I ordered an iPad from apple store and added engraving. Something went wrong and instead of "Wladyslaw Sokolowski" at the second line I requested "Wladyslaw Sokolow". iPad is shipped to the store and will be there on September 26. Is this something that can be fixed at the store or somewhere else? Please help.


Best

Posted on Sep 18, 2023 1:10 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 8:31 AM

If you can cancel the order before the iPad is engraved, you can start over.

Once the iPad is engraved, the engraving cannot be changed. If the order

shows as shipped, it is already too late.


Use the link in your order confirmation to contact Apple directly for more

information. Or start here: Support

3 replies

Sep 19, 2023 11:23 AM in response to wladyslaw209

Engraving is done at the factory as part of original manufacture.

Apple does not offer engraving at its stores.


You can ask the store manager about the possibility of getting

the iPad shipped back to the factory for additional engraving, but

such is not published as an available service.


Or use the link previously supplied to check if any options exist:

Support


I requested a wrong engraving for my iPad, can I change it?

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