You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am locked out of backup - iCloud is greyed out

I have tried all the other fixes - screen time restrictions, etc., can't sign out because I'll lose a bunch of photos which haven't been backed up. I haven't been able to back up since last software update, and only have had time now. Those restriction options you're supposed to check say that everything is allowed, yet I still cannot access iCloud. do not appear in my phone - like, they've gone away completely. Also, Find My is inaccessible. What, exactly, is going on here? Help!


[Edited by Moderator]

iPhone 8, iOS 14

Posted on Sep 18, 2023 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 9:46 PM

If this is a business device your business can also restrict options like this u can check if ur phone is enrolled in MDM by going to general in settings and tapping on vpn and Mobile device management

1 reply

I am locked out of backup - iCloud is greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.