Facebook Messenger not working after iOS 17 Update

Since downloading the Apple iso 17.0 onto my Iphone 11 Pro my Facebook Messenger app won't open. When I try to open the app It just disappears, but shows as an open app, but just with messenger logo in the middle of the screen. I have tried reinstalling the app numerous times and also resetting the network settings.

If someone could please advise.




[Re-Titled by Moderator]


iPhone 11 Pro

Posted on Sep 18, 2023 11:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 6:23 AM

I just added text size to control centre, adjusted it to 100% and now messenger works slowly increasing it back to 160% messenger app still working, so far so good no more crashes 🤞🏻ok after more testing you can’t go over 135% text size otherwise it will start crashing again, anything below that is working 💯 for me

91 replies
Question marked as Top-ranking reply

Sep 20, 2023 6:23 AM in response to noreen1958

I just added text size to control centre, adjusted it to 100% and now messenger works slowly increasing it back to 160% messenger app still working, so far so good no more crashes 🤞🏻ok after more testing you can’t go over 135% text size otherwise it will start crashing again, anything below that is working 💯 for me

Dec 12, 2023 1:10 AM in response to cjbg1

I also recently upgraded from iPhone X to 15 Pro. I followed this same advice and it worked - deleted (not removed from screen) by holding app, choosing Remove App -> Delete App. Then went to App Store and reinstalled app. It worked, automatically all linked and working. Had same issues with FB and Instagram, but they automatically corrected themselves earlier for some reason.

Dec 14, 2023 10:50 AM in response to bigdog5050

Have you actually deleted Messenger? Don’t worry, you won’t lose any data. After deleting, if you then go to the App Store you will see Messenger has the Cloud symbol plus a down arrow (rather than ‘Open’) next to it. Press the Cloud symbol to reinstall Messenger and hopefully it will work okay. I took these steps and now everything works fine. Good Luck 🍀

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook Messenger not working after iOS 17 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.