AirTag sharing not working iOS 17

I want to share an airtag with my wife, bit its not working. We are both on ios17, we are also family sharing in icloud.

I have tried both her phonenumber and apple id when trying to share, but both dont work.

After sharing, her name is on the share airtag tile in find my, but behind her name it says not shared. And when I select her name it says: airtag cant be shared because of an unexpected error, delete this person and try again. (Not this exact text, this is translated as my phone is not in english)

Does anyone have an idea how to fix this?


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Sep 19, 2023 1:06 AM

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Posted on Sep 19, 2023 2:12 AM

Well,I deleted the airtag from my account. Than added it to my wife's account (after also resetting it) and I was able to share it from her account to my account. That apparently did something, because I was now also able to share the airtags still on my account with my wife.


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78 replies

Dec 7, 2023 7:26 AM in response to stevenfromleiden

I’ve just had the same issue, and followed some of the advice here to no avail. It just doesn’t seem to like my SO’s phone number, but I noticed that her contact didn’t have her email in it. I removed some dross and added her email address, and tried again.


First time I used the phone number and it wouldn’t have it, but when I used the email address to share it, it worked first time.


The message there is to check the data you hold for the contact you hope to share items with.

Feb 8, 2024 7:46 AM in response to stevenfromleiden

I'm having the same problem. I shared 4 air tags each from my wife's phone to my phone, and they have all disappeared. I stopped sharing of all the airtags, and re-shared them one by one - and they re-appeared!


However, three hours later they have disappeared again. She has an iPhone 15 Pro Max running 17.3 and I have an iPhone 14 Pro running 17.3


I also tried fresh Panasonic brand batteries in the Airtags - didn't help

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AirTag sharing not working iOS 17

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