You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messenger crashing on iOS 17

Hello, so I encountered a Facebook Messenger problem right after upgrading to iOS 17. The app won't turn on. After clicking it it just turns off. Tried disabling it, reinstalling it, and rebooting the phone, but nothing helped. Do you have any suggestions on what to do besides doing a factory reset? Because that is not an option at the moment. Previously on iOS16, it worked just fine.


P.S no error codes are given.

iPhone 13, iOS 17

Posted on Sep 19, 2023 1:31 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 1:37 AM

Facebook is not an Apple product. Contact the app developer here --> App Support or Facebook Help Center | Facebook


Messenger is not an Apple product. Contact the app developer here --> App Support or Messenger Help Center | Facebook



1 reply

Messenger crashing on iOS 17

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.