You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I lost my iPhone and forgot my iCloud information

I lost my iPhone 13, the police said they wouldn't help. I have all the documents on my phone, I don’t remember the icloud information (I created it in a hurry). Can Apple help me at least lock the phone or write “Return to owner” on the screen?


[Re-titled by Moderator]

iPhone 12, iOS 17

Posted on Sep 19, 2023 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 4:35 AM

they made a page about what you can do

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


legally they can't get further involved in tracking products they sold to customers, even at customers request


If you wish to reach out to apple then try  Get Support (apple.com),

or  Contact - Official Apple Support


Or provide them with feedback Product Feedback - Apple


 

8 replies
Question marked as Top-ranking reply

Sep 19, 2023 4:35 AM in response to m1st_7182

they made a page about what you can do

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


legally they can't get further involved in tracking products they sold to customers, even at customers request


If you wish to reach out to apple then try  Get Support (apple.com),

or  Contact - Official Apple Support


Or provide them with feedback Product Feedback - Apple


 

I lost my iPhone and forgot my iCloud information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.