encountered error 75 during RESTORE - what next ?

IPhone 6S hangup during RESTORE: error 75

please advise next step

Windows, Windows 6

Posted on Sep 19, 2023 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 11:26 AM

Windows, 

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

-> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


2.

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date & have the latest version of iTunes.

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you restore your iPhone.


1 reply
Question marked as Top-ranking reply

Sep 19, 2023 11:26 AM in response to CarolDavid

Windows, 

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

-> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


2.

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date & have the latest version of iTunes.

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you restore your iPhone.


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encountered error 75 during RESTORE - what next ?

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