Bought App
I bought an app on the apple store and the money was deducted the moment I bought it. But now a week later n get a message that states that they deducted the same amount of money again. Please help how can I get my money back
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1.
Have you received 2 x invoice from Apple fro the same app?
If so, check the Apple ID on the invoice, the Order ID & the Document No.
If it is really the same app that has been billed twice, click on Report a problem on one of the two invoices.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
2.
Check for sure the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)