AirPrint not working after iOS 17 Update

I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"


[Re-titled by Moderator]

iPhone 12 Pro

Posted on Sep 19, 2023 1:33 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2023 6:16 PM

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

217 replies
Question marked as Top-ranking reply

Sep 19, 2023 6:16 PM in response to teitchej

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

Oct 2, 2023 2:07 PM in response to tseefl

To review, have you done ALL of these steps, in the order listed:


  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds by unplugging it (some routers never turn off unless you unplug them)
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


If this does NOT resolve the problem:

  • DELETE any VPN profiles installed on your phone from Settings/General/VPN & Device Management

Open Settings

  • Tap General
  • Tap Transfer or Reset Phone
  • Tap  Reset
  • Tap Reset Network Settings

This will erase all Wi-Fi passwords, but will not result in any other data loss.



Nov 9, 2023 9:53 AM in response to JeffreyKayeRocks

I had this exact same problem with my new IPhone 15 Pro Max and IOS 17.1.1. This is what fixed it.


If the Canon MF232W is connected to your WIFi and is functioning with a connection do the following to update to the latest Canon firmware:


  1. Press Menu on the printer keyboard
  2. Use arrow down and select System Management Settings and press OK.
  3. Enter your manager pin # if you made one and press OK. I believe of you did not create a System Manager Pin the you can just press OK
  4. Use the arrow down button and get to Update Firmware and press OK.
  5. Now select with down arrow, Via Internet and OK.
  6. If the printer has the latest Firmware it will quickly state that on the display.
  7. If there is an update it will display a little clock and the dials moving. Let this finish out (It could take a few minutes) and the firmware will complete and will automatically restart the printer.
  8. Once the restart is done the printer will work like it has always worked for you with AirPrint once you select the MF230 Printer as your printer and then hit print.


It works now and you don’t need to add the Canon Print App that has been suggested by Apple Support. Both my desktop via USB connection and my laptop with WiFi still print to the MF232W laser printer so this was a quick and easy fix.


Jan 21, 2024 10:30 AM in response to teitchej

I had same problem with our various iPads and iPhones after the iOS17 upgrade. All previously worked fine with the Canon MB2150.


Attempting to print, the Print dialogue 'Printer' selection would so no printer available, you'd hit the right arrow and select the named printer, it would then go back to the Print dialogue and the wheel next to the selected name would spin for 10 seconds and the name would disappear and we'd be back to 'no printer selected/available'.


Rebooting the phones/printer didn't help. Neither did switching off the Norton 360 VPN. No Firmware update available from Canon for this printer. All wifi network settings on the printer were fine. Bonjour service on MacMini could see the printer.


The fix was to follow previous advice seen earlier in this discussion. That was to go to iOS Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings.


The OS reboots and you have to log in again to your Wifi but after that the AirPrinter selection stayed put and the documents started to print out.

Oct 25, 2023 6:43 PM in response to Lawrence Finch

Lawrence Finch wrote:

• Do the following, i this order:
Turn off the printer
• Turn off your phone
• Turn off your router for 15 seconds
• Turn on your router
• Turn on your phone and wait for it to connect to Wi-Fi
• Turn on the printer

This should restart the BonJour network that manages printer connectivity.

Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.

Both my iPhone and iPad have iOS 17 and they both still print.

For everyone where these instructions haven't worked, or they are impossible to follow (such as workplace):

  1. This is a confirmed bug in iOS/iPadOS 17, Apple have changed something that is breaking the ability to print, and Apple are working on a fix.
  2. If it is possible to try again, please do, two or three times more.
  3. Where it is not possible, or the above does not help, all we can do is wait for Apple to fix the bug.
  4. Until then, use workarounds, i.e. use a computer, or at a workplace, find what other options they have for a workaround, for example, we have a web print service, some printers even provide their own webprint service, so check out what other capabilities the printer might have.

Sep 22, 2023 2:57 PM in response to JDK107

I doubt that Apple will provide an update that corrects it, because if it was a system problem it would affect millions of users, and so far it seems to be 2 or 3, most of whom have resolved the problem using suggestions in this thread.


To review, have you done ALL of these steps, in the order listed:


  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds by unplugging it (some routers never turn off unless you unplug them)
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


If this does NOT resolve the problem:

  • DELETE any VPN profiles installed on your phone from Settings/General/VPN & Device Management

Open Settings

  • Tap General
  • Tap Transfer or Reset Phone
  • Tap  Reset
  • Tap Reset Network Settings

This will erase all Wi-Fi passwords, but will not result in any other data loss.


JD107 followed another suggestion , settings Wi-Fi, i , turn off “private Wi-Fi address”, and the printer works on my iPad now.


Nov 1, 2023 4:15 PM in response to xploraiswakco

xploraiswakco wrote:

Lawrence Finch wrote:

• Do the following, i this order:
Turn off the printer
• Turn off your phone
• Turn off your router for 15 seconds
• Turn on your router
• Turn on your phone and wait for it to connect to Wi-Fi
• Turn on the printer

This should restart the BonJour network that manages printer connectivity.

Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.

Both my iPhone and iPad have iOS 17 and they both still print.
1. For everyone where these instructions haven't worked, or they are impossible to follow (such as workplace):
This is a confirmed bug in iOS/iPadOS 17, Apple have changed something that is breaking the ability to print, and Apple are working on a fix.
2. If it is possible to try again, please do, two or three times more.
3. Where it is not possible, or the above does not help, all we can do is wait for Apple to fix the bug.
4. Until then, use workarounds, i.e. use a computer, or at a workplace, find what other options they have for a workaround, for example, we have a web print service, some printers even provide their own webprint service, so check out what other capabilities the printer might have.

Apple are working on a fix, as the issue is fixed in the Developer Beta 17.2, Papercut has more information.

Dec 3, 2023 10:45 AM in response to teitchej

Update your printer’s firmware. This worked for me. Canon MF232w. I could do it on the device itself:

Menu > System Management > Update Firmware. Fixed :-D

My wife updated her iPad and she could no longer print. I did not update my iPad and I could print flawlessly as always.

I tried Lawrence’s fix 3 full times. In order. For the full duration. It did not work.

I updated my printer’s firmware. Fixed. Hope this helps. <3

Dec 12, 2023 5:30 PM in response to teitchej

Now that iOS/iPadOS 17.2 has been released, this printing issue should be fixed once the affected iPhone or iPad has been updated to 17.2+, but just-in-case if not, try the following (based on other replies here):

Mar 6, 2024 10:30 PM in response to teitchej

It seems like the "No AirPrint Printers Found" message is indicating that your iPhone is unable to find any AirPrint-compatible printer on the same Wi-Fi network. Here are a few steps you can try to troubleshoot this issue:


Check Printer Connectivity: Make sure that your printer is turned on, connected to the same Wi-Fi network as your iPhone, and supports AirPrint functionality.


Restart Printer: Sometimes, restarting the printer can help resolve connectivity issues. Turn off the printer, wait a few seconds, and then turn it back on.


Restart iPhone: Restart your iPhone by turning it off and then back on. This can help refresh its network connections.


Check Wi-Fi Connection: Make sure that both your iPhone and the printer are connected to the same Wi-Fi network. Sometimes, connecting them to different networks can cause this issue.


Update Printer Firmware: Check if there are any firmware updates available for your printer that might resolve the compatibility issue with AirPrint.


Forget Wi-Fi Network: On your iPhone, go to Settings > Wi-Fi, tap on the Wi-Fi network, and select "Forget This Network." Then reconnect to the Wi-Fi network and try printing again.


Reset Network Settings: If the issue persists, you can reset the network settings on your iPhone by going to Settings > General > Reset > Reset Network Settings. Keep in mind that this will reset all network-related settings, including Wi-Fi passwords.


By following these steps, you should be able to troubleshoot the "No AirPrint Printers Found" message and successfully print from your iPhone to an AirPrint-compatible printer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPrint not working after iOS 17 Update

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