AirPrint not working after iOS 17 Update

I updated my iphone yesterday. I wanted to print an email I received from Gmail. When I tried to print I received the message "no AirPrint Printers Found"


[Re-titled by Moderator]

iPhone 12 Pro

Posted on Sep 19, 2023 1:33 PM

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Posted on Sep 19, 2023 6:16 PM

Do the following, i this order:

  • Turn off the printer
  • Turn off your phone
  • Turn off your router for 15 seconds
  • Turn on your router
  • Turn on your phone and wait for it to connect to Wi-Fi
  • Turn on the printer


This should restart the BonJour network that manages printer connectivity.


Note that is probably just one of these that needs to be done, but figuring out which one will take longer than just doing them all.


Both my iPhone and iPad have iOS 17 and they both still print.

217 replies

Mar 29, 2024 12:36 PM in response to cmyachtie

BREAKTHROUGH TODAY….decided to try something else and changed the wifi security settings of my TP-LINK router to WPA2 from the WPA3 default settings of my router, (reason I went for a new router a year ago was cause the newer WPA3).

And now my old CANON MG6320 is priming again over AirPrint!!


edited.


Also is showing up in my router connection list and is still connected and able to print to after changing my router security settings back to the higher WPE3 security.

Dec 26, 2023 1:36 PM in response to teitchej

I had the same symptom with an iPhone 13, IOS 17.2.1, VPN and an HP printer on a simple WIFI network. I followed the Lawrence Finch post from Dec 8th. 1) removed VPN from the phone, 2) performed an orderly equipment shutdown, 3) brought everything back up, a piece at a time, 4) AirPrint worked, 5) waited a few days and then reinstall VPN. AirPrint is still working.

Mar 11, 2024 4:43 PM in response to Lawrence Finch

I was having the same problem on my Epson ET-5800. I went to the Epson site and found this referencing the Paper Setup Auto Display parameter in Settings for the printer:

Note: If this setting is disabled,you connot print using Airprint. I changed the setting from Off to On and when I select printer using Airprint my device now shows and I can print my PDF documents from my e-mails which was not working before.

I hope this helps........

Dec 28, 2023 2:50 PM in response to teitchej

Hello, there was also a problem at our enterprise.


Approximately as discussions were going on here, for about a month or more, problems began. At first there were floating errors, and in December they flatly refused to print jpeg and pdf from the iPhone, it may not print other things (web pages for example), but they simply didn’t check.

Refusal to print looks like printing blank sheets. Printer, in my case it is Xerox VersaLink B7025.

Nothing changed on the printer; the iPhones with the problem is on versions 17.x.x



On the vastness of the World Wide Web(from user nickname:kolochkov), I found a possibly working the following crutch (temporary solution) claims to solve the problem. Unfortunately, I can't check it right now. But if you have a printer nearby, give it a try.

If it works right away, then perhaps this will tell the developers the probable cause and they will finally release an update with a fix.


In the Wi-Fi settings, you need to disable "Private Wi-Fi Address", as in the picture below.


Nov 20, 2023 7:10 PM in response to JDK107

I tried to do the reset with the VPN on and it didn't work so went into my Norton App and deleted VPN on my iPhone and did the reset as described above and now I can print from my phone. I had been able to print with the VPN on prior to the IOS 17 update. Makes me a little nervous not to be able to have it secure in order to print. Went through a serious hack earlier this year, so I really hope this is addressed with an fix by Apple


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AirPrint not working after iOS 17 Update

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