Merged Voicemails after IOS 17 Update

My wife and I share an Apple ID but have different cell phone numbers. We both have iPhone 14 Pro Max.

When I updated to iOS 17, yesterday, I lost all ability to make changes on the Apple ID (the picture got grayed out in Settings). Can't even enter it.

When she upgraded to iOS 17, today, our voice mail gots merged. When someone leaves a VM on her phone, it shows up on mine. Same as leaving a VM on mine, it shows up in hers. When I delete a VM on my phone, it gets deleted on hers and vice-versa.

How do we need to change to get back to separate voice mails? Please help.

iPhone 14 Pro Max

Posted on Sep 19, 2023 6:47 PM

Best reply

Rich Feitelberg

Level 1

16 points

Posted on Oct 7, 2023 8:57 PM

***** HERE IS THE FIX: Go to SETTINGS, choose APPLE ID, then choose ICLOUD, then choose SHOW ALL, then DESELECT the PHONE toggle… (we turn everything off as we don’t use iCloud for anything) … made three test voicemail calls just to check and it worked *****

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Merged Voicemails after IOS 17 Update

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