AirPrint not working after iOS 17 Update

AirPrint was working on ios16 using a Canon printer connected to my home WiFi. I recently updated to ios17 and the printer shows up as an available printer but shortly disappears after selecting it. I am able to print on iPad os 16 and my MacBook Air on Ventura using AirPrint. I’ve reset network setting on both router iPhone and printer and I am still encountering same behavior. Does anyone have any idea on how to fix it or if it is a known bug in ios17? I’ve also restarted my phone and tested it on my partners iPhone which shows same behavior on ios17.


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iPhone 14 Pro Max

Posted on Sep 19, 2023 7:55 PM

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Posted on Sep 21, 2023 11:52 AM

Blah_blah_011 Said:

"Cannot AirPrint after updating to ios17 on iPhone: Issue was fixed after updating firmware on Canon printer under Menu -> System Management -> Update Firmware

———-


Updates are what firmware is all about. To get something working as it should with a newer Operating System and to fix bugs, install firmware updates.


Excellent job troubleshooting!

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373 replies

Feb 29, 2024 9:54 PM in response to faberdp

Thank you! I had been using my Canon Image Class 264DW to print from my Apple devices ((Ipad9, Ipad Pro, and Apple SE phone) for a couple of years and all worked well until several months ago, when the Canon printer disappeared from the print screen. I was unable to fix the problem and thought it was an ios update as some people suspected, except that my husband’s Epson XP7100 continued to work fine. I didn’t realize that a firmware upgrade could be done through the printer rather than using Canon’s website (which requires entry of the serial number, which I couldn’t locate). But I followed your instructions, and it was a breeze!

Mar 24, 2024 12:11 AM in response to Blah_blah_011

I have an iPhone 8 on iOS 16 that sees the printer at home, and an iPad with iOS 17 on the same wifi network that "can't find any AirPrint printers".  It's been this way for months and persists across device reboots and printer power cycles.  Resetting network settings on the iPad doesn't help. My printer is a Samsung M2875FD, but from other users it seems this happens with many (all?) printers.



It's hard to believe that after 6 months, Apple with all its resources hasn't been able to fix this problem.  Or hasn't tried to. This is such a fundamental level bug that it's hard to believe they didn't pick it up before release.  Maybe they are too busy trying to sell new devices to worry about existing customers. Apple_loyalty--

Mar 24, 2024 9:47 AM in response to DivineIntervention-1

It's a Samsung M2875FD. It doesn't support Wifi and has a physical connection to the LAN. It does support Airprint though and is listed as supported by Apple (About AirPrint - Apple Support (ZA)). I have an IOS 16 iPhone that does see this printer and can print to it, but my iPad on the same Wifi network as the iPhone can't see it no matter what. I can't tell you how many things I've tried, including printer firmware upgrades, countless restarts on both sides, resetting network settings on the iPad, etc...


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AirPrint not working after iOS 17 Update

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