IOS 17 Contact Poster Disabling Default Gray Calling Screen

Hello OliverTeacher,

Thank you for using Apple Support Communities. Currently, the only way to change an incoming call screen from the default gray screen is by editing the contacts poster. If left unedited, calls will come through with the default gray screen. Just in case, you can edit the contacts poster by following these steps:

1.) Open Contacts app.

2.) Locate contact and tap Edit.

3.) Tap Edit under their profile photo, then tap on Customize.

We hope this helps. Thank you for using Apple Support Communities. Take care.

Xanavi - Please send feedback to Apple. I have. Feedback - iPhone - Apple

I'm desperate for them to fix this because I can't read the text on the call screen due to the lack of contrast with the gray background. I use my phone for business (hundreds of contacts without "posters") and the gray screen is no less than crippling for me. I use earphones and need to constantly read and navigate the call screen when on a business call, so it's a huge problem for me. I have Dark Mode on which makes my phone a joy to use on most screens, but my Dark Mode preference is being completely ignored on this new call screen (and in Contacts). Apple has to hear from us, otherwise they will think we're ok with this. Please add your voice where it's supposed to count - in the Apple Feedback.

To get the feature going and induce virality - Apple wanted users to customise contacts

So they presented the ugliest grey default screen they could find. And you cant change default for ALL contacts.

Apple - take your phone back and gimme my $

The default color scheme bothers my eyes, I want to change it. I have over 1,200 contacts. Do you expect me to do this 1,200 times? Why not allow the option to change to all back to the old style, and have another option to change individual ones. Terrible update!!!!!

The gray screen is likely not going to be fixed because it was designed to look ugly. Apple wants its users to update their contact posters so they look pretty on incoming calls. But the ugly gray screen will continue to show up for any non-Apple users since they do not have the contact posters feature. It encourages people to buy an Apple phone so they don’t appear ugly on other Apple phones. That is also why Apple chose an ugly green background to identify non-Apple users in iMessage. So please never get annoyed at anyone who has an ugly gray screen or a yucky green bubble. Apple understands aesthetics and could make them look nice if they wanted to.

I have 2280 contacts - each to be edited individually - that’s going to be a task….

You really think that’s it 8AppleFan? I would hate to think Apple would intentionally create an interface which pushes people away or causes usability issues for users with less than perfect vision just to force adoption of a new feature. I was just thinking that their user testing and feedback did not include many older people who may have contrast issues in their vision, or perhaps they were following some strange new low-contrast gray trend in user interface design, but maybe you are right. Apple is normally pretty good about addressing Accessibility issues, so let’s give them a little more time to fix this before giving up on our beloved iPhones! 

Hello,

In our company, people also have a big problem with that. Gray background unreadable white text.

It would be nice to be able to return the old view in the settings!

Terrible last update.. brrr :-(

Hello

So i see that the screen display for version 17.1 is grey with white lettering when executing a phone call. I read that you can go into each contact to change that. I don't think doing that for several hundred contacts individually is reasonable. Is there a way to change this for every contact with 1 change?

Thanks for your help!

This new gray call contacts screen needs a reset option. It's hard to read, ugly, and hard to use. This needs a fix immediately, Apple. Bad design. Bad implementation. At the very least, give us the option to go back to the previous default screen. It was ugly too, but at least it was usable.

the contact poster option is terrible! You either have a full page photo of your contact that’s much too large or leave the poster grey or customized and the contact photo is too tiny when someone calls that you can barely see it. iPhone made this update too much like an android: from the new call screen where my thumb hangs up on everyone, to the annoying grammatical errors while texting - that actually suggest improperly spelled words, to these stupid posters that can’t be entirely disabled for each contact!! I hate android and this update reminds of android!

Plus they moved the buttons to the very bottom of the screen which makes them WAY HARDER to use with one hand, which is how most of us use the phone - pretty much every day.

I could give a flying rat turd about "Contact Posters" annoying, vanity garbage.

And for F's sake quit adding addition steps to the most common task, I don't need every ****** menu to be three or four forks deep. Speaker - one touch.

это надо делать для каждого контакта. если у человека их 1000 сколько это займёт времени? может просто сделать фон чёрным или вернуть назад старую звонилку?

Kinda sucks that the default can't be changed for all contacts. Now we gotta go one by one. Right?

Nasty move wether intentional or not