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Images not showing on files app

I have pictures saved on the files app but for some reason I’m not able to view them all of a sudden. I can’t view them on the files app at all and when I clicked “save to photos” to view in the photos app it said “error saving image”. Could someone please help me.

iPhone 11, iOS 17

Posted on Sep 20, 2023 2:25 AM

Reply
1 reply

Sep 25, 2023 12:45 PM in response to danny3_

Hi danny3_,


Thank you for posting to Apple Support Communities.


If you’re experiencing issues with downloading photos from the Files app, try powering off and restarting your iPhone. This will refresh the software on your iPhone and help resolve this. Here's how:

Turn iPhone on or off - Apple Support


Once you've restarted, try accessing the Files app again and download a different photo. Let us know the result.


Take care.


Images not showing on files app

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