CarPlay no longer working on iOS 17

When will programmers stop breaking things that are working fine. The culture/cult of constant change (it is seldom improvement) needs to end. I can only hope that my phone randomly decides to CarPlay with my Jeep Wrangler JL again in coming days.

I want to post an update to my prior post.

After I posted about updating to IOS17.1.1 I had the same problem again with my new IPhone 15 Pro. CP would connect sometimes and not other times. I was using my old USB-A to Lightning cable with an adaptor.

I found this on the Apple Support website:

"You can use the USB-C to Lightning Adapter with wired CarPlay in most vehicles. However, some combinations of adapters, cables, and vehicle entertainment systems might disrupt the wired CarPlay connection. In this situation or for cars that support only wired CarPlay, use a direct connection with a USB-A to USB-C cable, such as the Belkin BOOST↑Charge Pro Flex USB-A to USB-C Cable."

I bought a new USB-A. to USB-C cable -- and Voila! No more problems. I have used CP repeatedly and it seems reliable.

Same issue on my 2022 Jeep JL Wrangler with the 8.4” Uconnect 4 system and the iPhone 15 Pro Max running iOS 17.0.2. Did some troubleshooting and discovered a few things.

1. If music is already playing when plugging phone in CarPlay won’t always switch on.

2. Have to turn the car off and back on if switching between the USB-A and USB-C port on the same input group. Probably an address table issue.

3. Despite allowing access to Siri while locked and allowing access to CarPlay while locked for Uconnect the phone must be unlocked when connecting the usb cable or CarPlay does not activate.

Same problem here, but I have a iPhone 12 mini and a 2018 Honda Fit. While I was waiting for a callback from Apple support, a family member suggested resetting the infotainment center. My system has a physical power button that resets the entire infotainment system when held down. After I went through this process (my car was on during this time), CarPlay almost immediately reconnected and started up for me.

Not sure if this will work for anyone else as all our cars are different, but thought I should pass it along just in case!

2021 BMW X1: iOS 16 CarPlay worked fairly well. After upgrading to iOS 17 no cp connectivity. Several times message “this device is not CarPlay compatible.”

Prior to writing this I have done the following 2x A or more:

restarted car and phone.

Deleted device in Beamer and cp profile in phone.

able to connect both with Bluetooth and bmw WiFi but Jane disconnected and reconnected both of these multiple times.

Any advice?

Thanks!

Same

thing with me 2019 Dodge Ram pickup. CarPlay occasionally connects via USB C also will sometimes drop call when it actually does connect. Also having trouble in other vehicle where Bluetooth disconnects during calls where the person on the other end can’t hear anything for a few seconds then can hear me again.

I have quite dependable performance of CP in my ’21 RAM pickup using a cable. 🤷‍♂️ clean the lightening port on your phone? Change cables?

On ‘19 RAM, assuming you have Uconnect 8.4 you could try a factory reset (back to factory default—losing All your settings, radio stations, etc). Google “Dodge Ram Uconnect reset”.

Possibly a Dodge software update OS needed from a dealer.

Followup:

left the vehicle after an hour’s struggle. Came back the next day and it promptly recognized CP on my iOS 17 phone.

Mystery meat.

My admittedly uninformed impression: BMW doesn’t want to surrender all its “infotainment” function to Apple but has tried to engineer a partial retreat by allowing a driver to use, say, Apple Maps in CP but still use their iPhone (and contacts) in iDrive. Way too complicated as a result.

In my Dodge RAM, if one chooses CP, it seems far more “walled-off.” It’s more one or the other exclusively and thus, for me at least, works far more seamlessly.

Also have a 2018 Fit but the reset didn’t work. What’s the build number of your firmware? Mine is 81.027.03.3.1021

settings->System->Detail Information->About Device

does your car’s system have an update option?

Same thing with my wife's 2019 Hyundai Tuscon. Neither one of our phones will respond to CarPlay after the IOS 17 update. CarPlay for calls will show on the screen like always....Maps will load, but when I try to call someone, I can't hear anything and vice versa, when someone calls me or my wife, we can see the call coming in, but when we answer, nothing (But the other person can hear us (I only know this because the folks I've tried to call have told me once I call them back when I'm in the house). Phone also doesn't ring with CarPlay. Bluetooth works fine. I've tried every suggestion on here to no avail.

So turns out it has nothing to do with the music playing etc. if I unplug the usb-c cable and plug it back in multiple times CarPlay will activate about every 3rd or 4th try. Now if I open the Jeep app on my iPhone which is basically a vendor specific UConnect app and then repeat the test CarPlay activates more consistently missing a connection every now and then. I went to the uconnect site and punched in my VIN and it says my system is up to date. I called Apple and they said that since this is happening across multiple phones that it is not a device issue but most likely a firmware issue with the vehicle manufacturer. So here we are customer left in the middle. Everything worked perfectly on iOS16

I had this problem with my new iPhone 15 using the cable I used previously with my iPhone 13. I switched out the cable with a newer one and everything started to work fine. I have a 2022 Hyundai Tucson.

Hi. As far as later models go, BMW customer service has come up with a likely cure. At least it’s worked for my 2020 X1 thus far. I’m going to paste their guidance below which may help at least Bimmer owners with similar CarPlay probs:

”Please be advised we see a provisioning issue on the backend. Please make sure vehicle is out in the open and Bluetooth is off on your phone before performing the steps below. 

We recommend performing an Update Services in your vehicle to refresh the connection. This can be done by following the steps below:

-Navigate to “ConnectedDrive” and select 

-Click the physical “Options” button   (surrounding your iDrive controller)  

-Click on “Update BMW Assist

Once the update completes, we recommend shutting the vehicle off and locking doors allowing 30 minutes before restarting the vehicle to check the connection.

Then, please navigate back to the main menu and select Car, Settings, General settings, scroll down to Data Privacy and select and make sure box is checked for Agree and activate all.

Then, please follow the steps below to reset Apple CarPlay:

Delete the phone from the vehicle and vice versa 

Turn on Wi-Fi on the phone

Pair them both again

Select Apple CarPlay when prompted

Note: If the device was used as telephony or BlueTooth music device then it will need to be unpaired and repaired for ACP to work. 

If issues persist, please provide an image and/or screenshot of your Idrive screen in the vehicle so we can further analyze what you see on your end provide next steps. We apologize for the inconvenience. Our days of operation are Monday-Friday; 8:30 AM-5:30 PM EST. 

Sincerely,

ConnectedDrive Services Customer Care

Fax: 888-226-9492”

You may have already found this by now, but the toggle to activate/deactivate CP is on each vehicle’s profile page where it may also be customized.