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AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Feb 21, 2024 3:20 AM

Hey, if your iPad is not cellular( and it is working ) then I can say it might be an issue with your iPhone, since this might be a network settings issue. For this I can suggest some fixes, you already said you did some troubleshooting however, I dont know which one you tried. So I will recommend these fixes


  • When Airdropping turn off cellular Data
  • Reboot your Iphone
  • Remove AirDrop Restrictions
  • Re-sign in to your iCloud
  • Try Reset Network Settings


I suggested these fixes from this guide, for detailed steps refer to it: 6 Ways to Fix Airdrop Not Working After IOS 17 Update , I hope after applying one of these fixes you won't face this issue.

258 replies

Dec 30, 2023 6:40 AM in response to LYinCO

This is the only solution that has worked for me:

Do a hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

Dec 30, 2023 7:32 AM in response to Maksi

@Maksi When you say "hard reset" do you mean erase your device? Then manually sign in with your Apple ID, do not restoring anything, and then reinstall every app from scratch and enter your logins for every app? That is very laborious and time consuming.


I use AirDrop infrequently. A better solution for me for the time being is to just text the photos to myself that I want to transfer from one device to another.


@Dasi22ind you may be on to something about clearing space in iCloud. I'm near max storage on my 200GB plan with 5 family members. Twice in the past month I've had to delete picts/videos as my storage was full and I'm probably 99% full now.

Jan 1, 2024 4:41 PM in response to Tul1p_

Update all devices to latest version of iOS on all devices.

If Airdrop still isn’t working restart your home wifi, once devices are back on wifi, now try to Airdrop a photo.

if it still doesn’t work, turn on Aeroplane Mode on each device, then turn it off again. Try Airdrop again.

This has worked for me when airdrop was working, then stopped.

Jan 7, 2024 3:16 AM in response to Tul1p_

Same issue, iPhone 15 pro with iOS 17.2.1.

I have to restart my iPhone several times till it starts working again. I share few files and it brakes again! I can't share large number of files either.

None of the solutions provided here fixed the issue :/

No iCloud, no hotspot, no cellular,... and still after 1 or 2 times using AirDrop, it either doesn't show any options!, or says the other decide has declined the resquest, or just keep waiting...

Jan 9, 2024 11:25 AM in response to Tul1p_

Having issues with the airdrop with my spouse. We have shared contacts and this was also quite a problematic setup with bringing devices together. And for a brief moment airdrop worked as it should. Later once i try to airdrop i cant see her in airdrop contacts. Bringing devices together does nothing other than just flashing the animation. we have tried to turn on and off phone, bluetooth, network and wifi. We have tried to turn on and of and change who sees the airdrop possibility from off to contacts only to everyone. Any way we try the airdrop does not work anymore.


Jan 17, 2024 4:53 AM in response to Wondered2close2daedgeofspace

This has worked for me! I’m so excited. Thank you Wondered2close2daedgeofspace your solution seems to have fixed the issue for me.


I was not able to airdrop photos from my iPhone to my iPad without turning my VPN off and then I had to remember to turn it back on afterwards. I updated my location on my iPad to my iPad and without turning my VPN off I was able to airdrop in both directions. Then I realised the location on my iPhone had been updated to my iPad which I didn’t want. So I updated the location on my iPhone back to my iPhone the same as it had been previously and airdropping of photos still works. So the changing of the location has does something but it seems you can change it to your other device and then change it back and that seems to have fixed the issue. At least it has for me. I hope it works for others too.

AirDrop is not working after new iOS 17 update

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