AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.


Tried just resetting only the settings: Airdrop starts to work and immediately locks up


Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.


Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again


Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

258 replies

Mar 11, 2024 6:42 PM in response to Tul1p_

I never had a problem with AirDrop on my SE 2 gen till I updated to iOS 17 and it was like bam didn't work after that then I upgraded to a 15 pro hoping it would fix some of that and exact same story only way I can AirDrop is if I hold my phone over and then it still doesn't work half of the time I'm currently on iOS 17.4 please fix it in iOS 18

Mar 22, 2024 9:58 AM in response to Lissy_12

This did not help. I dind't have restrictions turned on, but since you suggested this I turned it on and made sure that Airdrop was allowed. However, I still cannot Airdrop anything from my iPad Pro to my MacBook. This has been going on for months.


This is ridiculous. Please fix and lets us know when you've done so. In the meantime, not recommending iPad Pro to colleagues anymore. It's a pain in the ***.

Mar 25, 2024 1:44 AM in response to SFconcha

Hi,


I have found a very good site where I found the culprit :)

https://www.howtoisolve.com/airdrop-not-working-on-mac-ei-capitan-how-to-fix/


For me this one was the issue: Firewall setting

  1. Go to System Settings
  2. Go to Network
  3. Select Network right side Firewall
  4. if the Firewall is enabled, then Click on Options
  5. Disable the ‘Block all incoming connections’ toggle

If it solves it then I suggest you to do the following under Firewall Options:

a) press + (lower left corner)

b) in search field enter AirDrop

c) select AirDrop.app

d) select open —> it will then appear in the firewall options window —> select allow (green dot)

e) press / select OK

f) you could now enable Firewall


I hope it helps!

Cheers

Apr 13, 2024 2:30 PM in response to arseniodeoliveira

Thank you, that clue was all I needed: Firewall in Mac OS 14 was the problem all along! On the MacBook Pro (Mac OS 14.4.1), I went to Settings--->Network--->Firewall but could not add or delete anything from the list of allowed or blocked apps. (In fact, Settings froze completely and I had to force quit.) But I went back to Settings and turned OFF Firewall, turned it back ON, and now everything is fine.


Apple needs to fix the Firewall problem in Mac OS 14.

Apr 21, 2024 3:39 AM in response to SFconcha

Been using workarounds for months now to airdrop from my recent SE phone and iPad Air, several times waisted a lot of time to try different suggestions from this forum and all to no avail…..rebooting numerous times this morning on both my devices still no improvement for the last decade at least always could airdrop without any problem until about 6 months ago and thought well ……..next update Apple will get this fixed but not so and this is getting very disappointing.

will just have to accept the fact that texting to my devices is the way to go and forget about Airdrop………..R.I.P. Airdrop

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AirDrop is not working after new iOS 17 update

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