AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.


Tried just resetting only the settings: Airdrop starts to work and immediately locks up


Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.


Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again


Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

258 replies

Jan 28, 2024 12:56 PM in response to Tul1p_

Problem resolved - original problem was my Iphone 13 Pro would not air drop to my Ipad 12.9 (2nd gen) but I could Air Drop from my Ipad 12.9 to my Iphone.


Just upgraded the with the latest software release 17.3 on my Iphone 13. I can now Air Drop both ways but must have 'Everyone for 10 minutes' checked.


Hope this helps. Good luck!

Feb 21, 2024 3:20 AM in response to Tul1p_

Hey, if your iPad is not cellular( and it is working ) then I can say it might be an issue with your iPhone, since this might be a network settings issue. For this I can suggest some fixes, you already said you did some troubleshooting however, I dont know which one you tried. So I will recommend these fixes


  • When Airdropping turn off cellular Data
  • Reboot your Iphone
  • Remove AirDrop Restrictions
  • Re-sign in to your iCloud
  • Try Reset Network Settings


I suggested these fixes from this guide, for detailed steps refer to it: 6 Ways to Fix Airdrop Not Working After IOS 17 Update , I hope after applying one of these fixes you won't face this issue.

Dec 13, 2023 9:12 AM in response to Beartess

We're just now getting our iPads into 17.x and seeing the same thing. What I observe is this: when I remove the school's content filter smart PAC (Securly), then air-dropping starts working again for iPads on 17.x. When I put the smart PAC back on the iPad, air-dropping stops working again. I've started a ticket with Securly on this issue; they're usually very good about investigations.


So, if you all use a filter, you might want to try that experiment. Good luck.

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AirDrop is not working after new iOS 17 update

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