AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


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iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.


Tried just resetting only the settings: Airdrop starts to work and immediately locks up


Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.


Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again


Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

258 replies

Dec 24, 2023 5:49 AM in response to Tul1p_

This is the only solution that has worked for me:

Do a hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

Mar 9, 2024 11:55 AM in response to Tul1p_

I was having the same problem on my iPhone 11 Pro Max (on iOS 17.4). My AirDrop suddenly switched to “Receiving Off” out of nowhere and I couldn’t change it; neither to “Contacts Only”, nor to “Everybody for 10 minutes”. I couldn’t fix it despite trying everything I found on Google, including reviewing my Screen time settings and checking AirDrop settings in the General Settings of iPhone in the Settings app.


But, I force restarted my iPhone (didn’t see it anywhere on Google - just clicked in my mind) and luckily it worked. My phone became super hot after restart, just for a while and has cooled down now, but the AirDrop is working fine now. I think it was some bug of the new iOS update.


Anyone else who is having this problem, please try and force restart your iPhone if other solutions on Google don’t work.


Thanks.

Apr 19, 2024 9:36 AM in response to Tul1p_

This started to happen for me after the 17.4 update if I remember correctly. This is what worked for me :

  • I enabled and disabled both the VPNs I'm using on both my devices ( I use Google ONE VPN ), they were both disabled at the start of this but I enabled them and disabled them both anyway.
  • On my MacBook, I found an old VPN configuration ( I used GhostVPN in the past ) so I deleted it because it was useless.
  • And that's it. Airdrop works now !

Dec 3, 2023 1:31 PM in response to Apple of 74

Initself this did not work. I used all suggestions in the posts here:

sync of contacts between phone and iCloud

screen time settings in two stages as above and;

switching the vpn app off and the vpn toggle off as it sometimes comes back on by itself

two phones have to be within two centimetres of each other longways, not end to end. Move apart and phone drops off screen.


combination of all these worked, and keeps working. Some suggestions only worked one time then stopped, this keeps working. iOS 17.1.2

Dec 30, 2023 6:40 AM in response to LYinCO

This is the only solution that has worked for me:

Do a hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

Jan 1, 2024 4:41 PM in response to Tul1p_

Update all devices to latest version of iOS on all devices.

If Airdrop still isn’t working restart your home wifi, once devices are back on wifi, now try to Airdrop a photo.

if it still doesn’t work, turn on Aeroplane Mode on each device, then turn it off again. Try Airdrop again.

This has worked for me when airdrop was working, then stopped.

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AirDrop is not working after new iOS 17 update

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