AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.


Tried just resetting only the settings: Airdrop starts to work and immediately locks up


Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.


Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again


Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

258 replies

Sep 26, 2023 6:17 AM in response to Lissy_12

None of that fixed it for me. It’s an iOS 17 bug that has something to do with mobile devices, because iPhone 11 to iPad Pro 11” and vice-versa is always declined, but either one to MacBook Pro M2 with Ventura works fine. I’ve tried all online suggestions, including logging out of iCloud on both mobiles, then relogging in, plus hard starts. Oddly, that worked temporarily, but soon quickly returned to “declined.” Also, be warned if you try that because resigning in turned on all my apps to iCoud without my permission and all 7000 of my photos started uploading. Auto iCloud for all apps is bug in itself.

Sep 28, 2023 3:10 PM in response to Tul1p_

My iPad Pro 10.5 inch with newly-installed 17.0.2 can send to my iPhone 13 Pro Max at 17.0.2, but when I try to send from phone to my iPad it says declined. If I shut off Bluetooth on the iPad and switch it back on, it will receive an Airdrop from my phone. Just once. The second attempt says declined again. If I again shut off Bluetooth on the iPad and switch it back on, it will receive ONE Airdrop. Then the problem returns. Don’t know if this is a clue.

Nov 29, 2023 3:34 PM in response to DawnOne

I tried airdropping a file from the machine that was giving me trouble and I selected “bringing devices together“ in general settings on my phone and I tapped my phone against the iMac and it worked!! At first I didn’t feel I would need to do that since I was normally able to airdrop located closely to the computer but I’m very pleased to find that this works for me. How about you?

Mar 16, 2024 11:06 AM in response to Tul1p_

I never had an issue with airdrop until this latest update. Now when I want to airdrop between my iMac and iPhone I have to turn the phone off then on again before it will work. I've checked all the settings. This is ridiculous that airdrop is an available app; apple has not fixed this bug; and I have to go through additional steps if I want to use airdrop every time. I'm using Messages instead. Get your act together apple!!

Apr 4, 2024 4:16 PM in response to Tul1p_

My Problem was Solved by Apple --> Here is How: I had a similar problem when AirDropping from an iPhone 11 to a MacBook Air M1 (not working after an iOS17 update), chatting with apple support and escalating to a Senior technical Level and after trying a few things which didn't work at all (Network Reset, VPN apps uninstalled, VPN configurations deleted, Force Hard Reset, Router and Internet device reset, AirDrop Off/On, Wifi Off/On, Bluetooth Off/On, Software Update, ScreenTime->Apps Allowed-> AirDrop Off/On), They found an app (DaVinci Resolve) that was configured in the native Mac Firewall that was creating the problem, so I just block the app in the firewall and it worked properly back again. The only thing that we didn't try (it was the last step) was backing up the phone and restore it to factory settings.


Hope this gives you one more clue on what to look at.

Jun 5, 2024 10:57 AM in response to Tul1p_

I know exactly what to do. You will never have that problem again ever✅

I had been suffering from that same problem until I said enough is enough and this is what changed the game:


On your iPhone, go to -settings>cellular>personal hotspot

-Then activate: Allow others to join

-Also activate : Maximize Compatibility

Extra tip: turn off cellular data when trying to send something to your iPhone


You are all done. Your problem is resolved forever ✨

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AirDrop is not working after new iOS 17 update

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