My phone's photos are transferred to MacOS' Photos App, but since the last updates I can't get Photos to bring them.
It either stays on "Please unlock iPhone" or if I unlock, `Preparing to import from "iPhone"`.
I left it there for an hour or so.
There's no iCloud Sync, it's offline.
Yes, I rebooted both.
Yes, I tried to update everything again.
iPhone 7 Plus
I found a fix which has worked for my iMac Pro & MacBook Pro after updating to IOS 17.2 the new default settings in the photos app under settings for transfer to your Mac or PC sets to automatic which seems to not work & throw systems into an endless loop .you need to reset it to keep Orginal format restart both phone & Mac & after a few minutes it works mind you I have about 80 gigs of photos & videos on phone so that may be the minute delay. I switched back to automatic & once again death loop. See below I informed apple support also As I was working with tech but they did not have an answer when I contacted them. but said they had a team working on this known issue . PS IOs 17.21 did not fix this issue for me as some others indicated
This is the worst approach I've heard - To force iCloud for a functionality which is specifically designed to NOT require iCloud.
If APPLE deprecated the wired functionality, that's one thing - but to not offer backwards compatibility to even just 1 major release, is unheard of. This code was released, UN tested.
Not for me. I commented below (Jan 30, 2024)
For me, it is still, happening and has gotten worse with iOS 17.3
Notification came up on my iPhone "Cannot back-up" (I'm assuming they mean to "their" Apple iCloud).
I do not use iCloud for any photos, and only a few documents. They really want to sell more iCloud plans; storage is cheap ... for Them!
Same here. I am starting to get fed up with Apple. No one from Apple can fix this.
Can anyone give me contact details for Tim Cook so I can escalate ?
IoS is getting bloated and the user-focused simplicity is totally lost.
I'm also having this problem and am on Catalina.
...I'll have to try to revert to iOS 16 if this persists !
I'm surprised Apple didn't test this !
I looked into this and unfortunately my iMac is now too old for that OS.
Same issue here, but connecting to a PC.
I have this problem after updating iOS to 17 and MacOS to Sonoma...
I tried everything almost, cant fix :(
Nope, unfortunately problem started after I upgraded to Sonoma and iOS 17
Mac Ventura - Version 14.2 (23C64)
iOS - 17.2
NOT FIXED
Same here.
I am getting really p..ssed as a loyal Apple customer since 2007. Is anyone at Apple Tech looking at this forum ?
Just FIX IT !
Does Apple even bother to test new IOS and OSX releases? Steve Jobs was fanatical about UI, apparently Cook doesn't care. Jobs would have fired the entire IOS team over something like this.
iPhone 15 Pro Max does not work with OSX Sonoma 14.3 and iOS 17.3.
Remark:
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Can't get photos from iPhone (iOS 17) to Mac (Ventura 13.5.2)
