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iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 4:37 PM

Since the update, I have attempted all the techniques to stop the call log from my husband's phone appearing on my phone. It is very annoying not to be able to look at your previous calls to determine who called you instantly without questioning whether the number called you or your husband. I hope that Apple listens and is able to correct whatever was turned on or at least allow us to disable call logs from other devices.

609 replies

Oct 5, 2023 4:36 AM in response to basheer252

basheer252 wrote:

Crazy stuff from Apple, dont see any problem ? its a privacy issue .

No, it's not a privacy issue is you use the same Apple ID on more than one iPhone. That's a choice you made and as far as Apple servers are concerned it's all one device. It would be a privacy issue if you started seeing the call logs of others users who do not have your Apple ID.

Oct 5, 2023 12:44 PM in response to AlFrued

I have the same thing and its driving me crazy. I have two phones one for work and one for personal and both are on the same Apple id and both have handoff turn OFF. Apple should not just link the phone when you have the same Apple id when both phone have different numbers. The is a reason for people that have 2 phone. For example I don't want my work to bother the **** out of me when I am off or away on vacation.

Oct 5, 2023 4:00 PM in response to adriasonic

You're welcome. Apple has been known to reverse course if enough people complain. But I have doubts they'll bend on this one. For the last several years, Apple has made it very clear that sharing an Apple ID is not recommended. Though in this situation, I see that many have a personal and work phone as opposed to say, a married couple who share the same Apple ID.

Oct 5, 2023 6:47 PM in response to D1abolic

It is absolute fact. If you don't turn on some of the data features on each phone, that's a choice you made. But the data is available, so your assertion it is categorically untrue is wrong. It is the exact same iCloud account on each device which shares the same ID. The only difference in this scenario, is the call logs are merged and you can't undo that. But everything else can be shared, including photos, notes, messages, email, etc.

Oct 5, 2023 7:02 PM in response to lobsterghost1

Sorry man you’re stuck in a boot loop contradicting yourself.

we all know that this is how it is, and the other 99% of us want to discuss this. If you don’t have a dog in this fight why are you participating? The majority of us are not sharing IDs, we have more that one phone. Separate IDs mean that we can’t use the same set of AirPods, seemlessly transfer items to the other device or a mutual MacBook or iPad, or a multitude of other things. Having this unable to be toggled seems to not be serving any purpose.

Oct 5, 2023 7:13 PM in response to D1abolic

I get what your issue is. My point is no one here can do anything about this. NO ONE. And I'm not contradicting myself in any way. I participate in a lot of threads and have for more than a decade. Unless you now own the forum and can direct who can or can't participate, I'm just as welcome to do so as are you.


My point is and will continue to be that all of you should direct your angst to Apple, not other users, who don't work for Apple and can't change anything at all.

Oct 5, 2023 7:19 PM in response to lobsterghost1

And all of us are, and some have brought solutions forward as a bandaid solution.

I’ve never said you can’t participate, I’ve simply wondered why you chose to. We’ve all sent our comments to Apple and now we choose to discuss/complain amongst ourselves here, and through that some solutions have come up. To continue telling us that Apple chose to do it this way is probably the least helpful part. So now let’s just agree to disagree. Good day.

Oct 6, 2023 2:35 AM in response to AlFrued

I hesitate to say it out loud, but after trying everything suggested and toggling off everything that I can think of and it not working, I updated to iOS 17.0.3 and it seems to have stopped syncing the call history. I have a call made 24hrs ago on my work phone that isn't appearing on my personal one, so looks promising. Crossing my fingers that it's stopped permanently.

Oct 6, 2023 2:52 AM in response to CB297

Hello, CB297,


Sometimes my calls took hours to sync between phones, but they did eventually. To trigger a sync I found that having the two phones call each other did the trick - A calls B, then B calls A without having to answer, just the call. Sometimes I had to do it twice - after that, the call log was on both of them, unfortunately.

If i just use them normally, the biggest period that they stayed unsynced was about 12-14 hours.

You can do this test to verify, if it’s not an issue for you.


Best regards.

Oct 6, 2023 4:39 PM in response to AlFrued

Before iOS 17 my call list was not sharing on over devices, now I have iOS 17 my call list is sharing on my partners phone & vice versa.


we are a Apple house hold that shares a main Apple ID because we always miss place our devices, so find my iPhone is very handy.


this hasn’t happened in years & now it’s happening.


Apple plz resolve

iPhone call history shared between devices after iOS 17 Update

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