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iPhone call history shared between devices after iOS 17 Update

on my primary device I have iCloud -> contacts turned off, also handoff is turned off on both devices.


Before iOS 17.0, each of my 2 devices has its private call log & contacts.


After iOS 17.0 on both devices, I started to see the call history of both devices on my primary device.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Sep 20, 2023 2:17 PM

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Posted on Sep 28, 2023 4:37 PM

Since the update, I have attempted all the techniques to stop the call log from my husband's phone appearing on my phone. It is very annoying not to be able to look at your previous calls to determine who called you instantly without questioning whether the number called you or your husband. I hope that Apple listens and is able to correct whatever was turned on or at least allow us to disable call logs from other devices.

609 replies

Jan 11, 2024 2:17 PM in response to NE-SW

If you share 1 Apple ID for 2 people, + since updating to iOS 17, you now get the auto-sync of each others’ voice mails and each others’ recent call logs.


According to a senior Apple adviser who call me 1 week ago, after first checking with his engineering team, the solution is supposed to be to just turn off BOTH ‘Phone’ + ‘FaceTime’ in iCloud on the 2 iPhones. Then, you should notice that the auto-sync described above has stopped.


However, I tried it. Voice mail syncing did stop but recent call log syncing did not stop.


So, the Apple senior adviser said he agrees with me that this is definitely a bug as it is not working as intended per his engineers, and he will follow up with his engineers to ask them to research this issue and to fix it.

Sep 23, 2023 10:12 AM in response to Caper1111

Apparently, you can control what to share and what’s not between your single apple ID devices (safari, location, contacts, notes, messages, FaceTime, etc)


ironically, some people here think you can’t & should not separate what’s done under 2 different cell numbers.


that’s hilarious…


I’ll consider that when I’m going to buy new phones…

Dec 27, 2023 1:25 PM in response to KiltedTim

Yup, I know that now from further research. Toggling off the phone app does not do a thing and likely never will because as you said, and as I found out, Apple changed this on purpose to encourage people to create separate IDs. I thought about creating a new Apple ID on the other phone and using family share, but then I found out that it does not work for Sharing contacts and for that reason alone, I will continue to share my Apple ID with my wife. For us it’s not a big deal to see each each other’s call logs. Just wish we had the choice.

Dec 31, 2023 5:22 PM in response to Ziatron

You say their intention is wrong? I don't think you can speak to Apple's intention. You don't work for them. You are correct this was not an issue before iOS 16. Apple clearly made a big change. And you can believe what you want. But after nearly 4 months since Apple introduced this "bug" and countless complaints and multiple updates later, Apple has done nothing to change this. Will it still be a bug in 6 months? A year? How long are you willing to wait for a fix, which is likely never coming? You can wait as long as you want, but you'll likely be waiting a LOOOOOONG time, maybe forever. But wait if you like.

Sep 24, 2023 6:15 AM in response to Servant of Cats

The setting mentioned there doesn’t help with call log syncing between phones.


my setup always to dedicate a cell number for FaceTime & iMessage per each device, to avoid getting unintended calls on any of my phones.


and it has been working that way, even after iOS 17


the issue is with the call history/log unintended sync between both phones.


i tried every new option provided in iCloud without luck.


actually after iOS 17.01 i turned off all iCloud features on one phone and i still get the history sync to that phone.


iPhone call history shared between devices after iOS 17 Update

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