iPhone call history shared between devices after iOS 17 Update

I just solved my call log issue;

Go to Setting>Apple ID>ICloud>IClould Drive

then turn off “Sync this iPhone”

Im not sure if need to repeat 👆🏻the steps in both iPhone, but I did it in my both iPhone.

And guess what? My problem solved. Call log doesn’t appear in both iPhones.

It's not a bug, it's working exactly as Apple intends it to.

Don't share AppleIDs, period.

Make sure that each family member has a unique Apple ID - Apple Support

if no one has figured this out, I was able to fix it on mine. Go to Icloud, under apps using ICloud, click show all, and toggle off Phone. Do this for all devices.

That's because you're using the same ID on both devices.

If you have a work and personal device, create a separate ID for the work device.

I'll say it again:

Do not share an AppleID.

Make sure that each family member has a unique Apple ID - Apple Support

Krazyone316 wrote:

if no one has figured this out, I was able to fix it on mine. Go to Icloud, under apps using ICloud, click show all, and toggle off Phone. Do this for all devices.

That won't work long term. Initially, it will. But within a day your call logs will sill be merged as MANY have tried this and thought they solved it only to learn they didn't. The ONLY way to stop this if you don't want to share call logs is to NOT share an Apple ID. Report back in a couple days and you'll be admitting it didn't work ultimately.

I spoke to a senior Apple adviser on Thursday. He told me he had checked with his engineer colleagues who told him the syncing of recent call logs and voice mails between 2 phones with the same Apple ID should stop if:

the users turn off BOTH the iCloud Phone slider AND the iCloud FaceTime slider on Both iPhones.

The adviser asked me to try doing this which I did immediately after our call. He said he would call me back this coming Monday afternoon to see if these actions work as intended.

The result:

1. Voice mail no longer syncs. Yay.
2. Recent calls still sync. Yuck.

Hence, there is a bug and I will provide the Apple senior adviser with any requested logs to help him give his engineer colleagues the information they will need to fix the bug.

mr_arch429 wrote:

Did apple ever resolve this? looks like it's happening to our phones too.

Apple is not likely going to resolve this. The solution is as we've been saying since this thread began, either accept merged call/voicemail or STOP sharing an Apple ID.

Your call logs and voicemail may be merged, but only the number on the phone which is called should ring. If both phones are ringing at the same time, you have something set up wrong. Open the Settings app. Scan down to Phone and tap it. Make sure Calls on Other Devices is off.

Waiting for a fix which is likely never going to come will ultimately lead to frustration. The solution has been suggested many many times here. Either accept merged calls or separate your Apple ID's.

Security and your Apple ID - Apple Support

Don't share an Apple ID

Don't share an account with other people, even family members. Sharing an Apple ID means that you're giving someone else access to all of your personal content. If someone else helped you set up your Apple ID and password, change your password.

To share App Store purchases, photos, a calendar, and more, use Family Sharing, iCloud Photo Sharing, and other easy-to-use sharing features.

I can see where there might be some special cases – like needing to leave your survivors a way to take over your Apple ID in the event that you die. But this seems pretty clear. Using the same Apple ID is tied to sharing. Using separate IDs (and keeping passwords secure) is what you do if you want the opposite of sharing.

No. It is not a problem. What’s a “problem” is that you are sharing an ID with your wife.

DON’T DO THAT.

You each need your own ID. Apple IDs should never be shared.

Aalsalsalm wrote:

Any joy?? This so frustrating as my husbands phone and mine are synced and we have no idea who is calling who

Paulam280 wrote:

Any word from her on a fix? Ours just updated and it’s very annoying, we run a business using both phones but also have kids and we never know who’s calling which one of us.

Don't share AppleIDs.

Make sure that each family member has a unique Apple ID - Apple Support

So Apple corrected that mistake. And if you continue to share an Apple ID with someone, you are each going to see each others call history. And that's that. There is nothing ANYONE on this user to user only forum can do to stop it. Either live with a shared call history or DON'T share an Apple IDL.

We can't help with advice. We are NOT Apple. We didn't design or have anything to do with iOS or even work for Apple. If you call Apple, they are going to tell you this is how they intended it to work. There's not a thing ANYONE here can offer you. Devices which use the same Apple ID will get the call history made on every device using the same Apple ID. And that's that. You're looking for help, which is non-existent.

If I were you, I'd erase my work phone and set it up with it's own Apple ID. Boom, problem solved. Call history will NOT be shared between devices not on the same Apple ID. You've chosen to use the same Apple ID on more than one iPhone. That is your choice. But then don't complain when it's doing what Apple intended it to do, regardless of whether it did in the past.

Seniorinfl wrote:

Doesn’t work. Both my and husband’s phone (same Apple ID) are set this way. Still get each others call log and VM on both phones.

STOP SHARING AN ID. So long as you insist on doing so, you’re going to have problems.