iPhone call history shared between devices after iOS 17 Update

bgddo wrote:

1. Well said.

it is obvious to many Apple customers that either:

There is a bug in the icloud functionality or

2. The ‘Phone’ app slider being turned off in iCloud has a bug or

3. Both 1. and 2. above.

Nope. There's NO bug. This is how Apple intends it to work. And waiting for Apple to fix what they don't believe is broken, won't get you anywhere.

There is ONLY one sure to stop the shared call logs if they bother you. STOP SHARING AN APPLE ID.

I have recently called Apple several times and have spoken to different techs at different levels of seniority. NONE of them stated it is working as intended. They all told me how and where to submit my feedback and concerns. I did so.

Plus, I’m waiting to hear back from someone who is on Xmas vacation who I am confident will be a big help in finding out more about this issue.

And, by the way, ‘Contacts’ in iCloud also have a slider and when this slider is off on each of the 2 iPhones with the same Apple ID, Contacts do NOT sync between the 2 iPhones. The ‘Phone’ slider should work the same way. That’s the main reason it’s there, in my opinion.

I wanted to share my case as well.

Facts as of 1/2/2024 11:00 AM:

iOS Verion 17.2.1 on iPhone 14 Pro Me iPhone 15 Pro Wife running iOS 17.1.1

iCloud Drive Off both iPhones

iCloud Phone Off both iPhones

iCloud Contacts Off both iPhones

Live Voice Mail Off both iPhones

As of 11:11 I am receiving my wife's missed calls and voice mails. There is a "clue" when I call my wife's cell number the photo associated with my Apple ID profile is displayed. This suggests the issue may be related to shared Apple IDs vs iCloud accounts.

Totally agree - this update has caused so many issues. Along with this issue, since the upgrade many of the login info has changed on many of our apps. We have 3 phones on the family plan. For Example, my Southwest and Delta app changed to my son's login info on my phone and another example, my wife's Chix fil a app changed to my user name on her phone. This is just to name a few.

It doesn't seem like anything was kept separate and many were randomly changed. It is a pain to have to go in and change everything. Has this happened to any one else?

tloose wrote:

Totally agree - this update has caused so many issues. Along with this issue, since the upgrade many of the login info has changed on many of our apps. We have 3 phones on the family plan. For Example, my Southwest and Delta app changed to my son's login info on my phone and another example, my wife's Chix fil a app changed to my user name on her phone. This is just to name a few.

It doesn't seem like anything was kept separate and many were randomly changed. It is a pain to have to go in and change everything. Has this happened to any one else?

If you are sharing an Apple ID, passwords store on the phone can also be shared. Yet another reason not to share an Apple ID.

Nice, there is another way of doing this to avoid the sync while keeping the ability to use facetime.

I have not had a call sync since Oct of last year I think now, I am still logged into my ID and can download apps on my work phone.

More people are work are complaining about this issue as well and I have been showing the work around.

You don’t have to believe me. That is your prerogative. However, I’m a successful Apple Developer for 13 years and I have no reason AT ALL to lie.

What I wrote is 100% factual and 100% truthful. You don’t have to believe what I wrote. I am simply trying to enlighten the members on this thread should they want to be enlightened.

I was facing this „unwanted“ syncing as well and already gave up as none of the suggestions here worked for me.

after having turned off all possible iCloud services (iMessage, FaceTime) and after deleting my company phone number from the iCloud security settings, I noticed that my contact card in the address book (which is still being synced via iCloud) contained both my private and company phone numbers.

This might be a coincidence but after deleting my company phone number from my contact card, the call history syncing stopped. (at least for now)

maybe this did the trick and someone can confirm?

I have been reading several Community posts about the call history voice mail history issue post upgrade to IOS 17.x. My wife just texted me a confidential work-related voice mail which landed on her iPhone.

The next thing I will try is to remove my wife as an "emergency contact". I will keep everyone posted in case this works. It would be interesting to know if those observing the "bug" have the other iPhone owner set up as an emergency contact. We share an APPLEID and iCloud ID with my son who is not experiencing the call history and voice mail sharing issue. He is NOT set up as an emergency contact. This is worth a try.

And before 17, turning off iCloud Drive stopped the sharing of the call history, but now it doesn't, which is the odd part.

I tried this trick since day 1 on ios17. Not working for me. Dont know why.

Hello all ,

Any solution for this ? I am also facing same .I tried all means but not resolved .I appreciate if anyone got the answer .

Thanks ,

Basheer

Vardrock wrote:

We must apply to Apple to provide an option to switch off call history sharing. That’s really annoying for me particularly.

Product Feedback - Apple

Smcrg wrote:

I am also not happy with this change.

Tell Apple:

Product Feedback - Apple