iPhone call history shared between devices after iOS 17 Update

D1abolic wrote:

How can you continue to insist there is nothing to fix when there is literally a series of switches in the settings menu that does exactly that for multiple other items like notes, messages and FaceTime, and one for phone that seems to do nothing (albeit for an hour it does something -only once, then goes back) There’s a switch on the wall that isn’t connected to anything. Either the switch shouldn’t be there, or it’s not doing what it should. It’s a bug one way or another.

It's doing what Apple wants it to be doing. And many here have called Apple who has confirmed this. There is NOTHING to fix, but you can certainly wait for a fix, which likely will never come. Your choice.

ammariqbal wrote:

How to solve this problem? Please help. I’ve turned off the phone toggle on my both of the devices. BUT STILL FACING THE ISSUE.

There is only ONE way to stop sharing call logs and voicemail. STOP SHARING THE SAME APPLE ID. That's how to solve this.

I find it interesting that there is a few that keep insisting that this is not a problem and keep stirring the pot because they are the minority of the users. This will probably get deleted but users will see it in their email.

Apple likes to make things complicated, like this forum, since it got updated its a pain to navigate and the posts are not in order anymore.

The solution I found was simple for us who have two phones for work and personal, log out of your ID on your work phone, the syncing will stop. I have not had a call log sync.

If you want to add an app, log back in.

IMO there is no point in having a apple ID for the second work phone, what other data is Apple storing on their servers without users knowledge. I won’t even allow diagnostics info to be sent and I have it toggled off, maybe it is doing it anyway.

You've asserted it before (and the posts have been removed), but to be clear, Apple is NOT storing any of your user data or anyone else's user data on their servers. Perhaps saying something you don't know to have any validity doesn't make sense?

Ok, if thats the case than its not a problem for users to have one ID is there is no data collected or stored.

You are also stating info that is not valid. Show me the proof.

Answer this then, you say Apple is not storing data collected that data has to be store in order for it to be collected and used as a backup. So how is a phone call made from another sim showing up on a different phone, when the link is the ID on Apples servers, sever the link AKA log out of the ID and the call log sharing between devices, stop.

Yup, I know that now from further research. Toggling off the phone app does not do a thing and likely never will because as you said, and as I found out, Apple changed this on purpose to encourage people to create separate IDs. I thought about creating a new Apple ID on the other phone and using family share, but then I found out that it does not work for Sharing contacts and for that reason alone, I will continue to share my Apple ID with my wife. For us it’s not a big deal to see each each other’s call logs. Just wish we had the choice.

varstech wrote:

I don't share Apple ID with other family member, both 2 phones are mine. So that why I must make 2 Apple ID for my 2 phones?

If both phones are yours, why would you have an issue with merged call logs and voicemail? I'm going to assume one is a personal phone and one is a work phone. I would never use the same Apple ID on a work phone as my personal phone. In most cases, this gives access to an employer to own the data on the phone, which I would personally never permit. But that's up to you.

You don't understand. You are the one who chooses to share an Apple ID and the ONLY way to stop merged call logs and voicemail is stop sharing an Apple ID. Whatever your use case is irrelevant if you don't appreciate sharing call logs. It's that simple.

First of all, I’m not sharing an ID. I have the same ID on two phones, a MacBook and an ipad. Second of all, you asked the poster why they would have an issue with a merged call log. Seems like you don’t really want the answer short of telling they are wrong for their reason, whatever it may be.

As far as Apple is concerned, using the same Apple ID on more than one iPhone, the phones are seen as the same device. Whatever your reason is for using the same Apple ID on more than one iPhone, this is your new normal.

I don't know why you feel it is important for me to understand your reasons? Not one person here works for Apple. Not one person here had anything to do with this change. Not one person here has the ability to change how Apple has chosen to implement this.

Complain to Apple if you're not happy about this.

Do you really not remember that less than 20 mins ago you typed, verbatim "why would you have an issue with merged call logs and voicemail?" I really don't care if you understand my reasons, or the poster that you were responding to, especially when its quite clear that apple could feed puppies through a meat grinder and you'd somehow justify it as saying it should have been born a cat.

You asked a question, and now you're questioning why someone would answer it?

You started off responding in this thread telling people that this is for technical questions, and nobody here knows what apple is thinking, which is more than fair and accurate, yet continually you ignore the technical parts and repeatedly state what apple is thinking.

Just what else could anyone here who didn't change this for users suggest? You seem angry with me? If you call Apple, they'll be happy to tell you this is by design and you can't change it. And whatever your reasons are for using the same Apple ID on two iPhones doesn't actually matter. What else are you expecting from anyone?

How do you figure with No explanation on your part.

It does not matter, Apple will not fix their flawed software. If I wanted call log syncs then I would have a dual sim setup on one phone. Calls made from different phones are being synchronized from apples iCloud servers.

I have the same issue, work phone and personal phone call logs all mixed up.

I logged a support case with apple and they wanted me to factory reset both phones,

like that will do anything, but to prove it still does it i fired up another iPhone and signed in with another sim and called it, and call logs go to other phones also.

I am going to have to create separate apple accounts I guess.

Caper1111 wrote:

It does not matter, Apple will not fix their flawed software. If I wanted call log syncs then I would have a dual sim setup on one phone. Calls made from different phones are being synchronized from apples iCloud servers.

Different phones yes, same Apple ID, so same person. They’re all your calls. Nobody else’s calls are shared. Unless, well, unless you’re sharing an Apple ID with others. Which shares all data, and complete access including remote erasure capabilities, because a unique Apple ID is intended for each person.