Attempt to access Screensaver triggers com.apple.extensionKit.errorDomain error 15

When I changed my screensaver to "Album Artwork", I found that I could not change its settings (or change to a different screensaver) because the whole Screen Saver tab locks up; after a minute or so, a window pops up with "Settings Error" saying "the operation couldn't be completed" with the above error code. I restarted the computer but the same thing happened. The album artwork screensaver does in fact work, but the ability to alter it or change it altogether is distressing. Is there a way to fix this?

MacBook Pro (M1, 2020)

Posted on Sep 20, 2023 10:37 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 4:18 PM

Hi there WestAnthony,


Try booting up your Mac in safe mode to see if this behavior persists.


Safe mode prevents certain software from loading as your Mac starts up. This includes login items, system extensions that aren't required by macOS, and fonts that weren't installed by macOS.
It also performs a basic check of your startup disk, similar to the more comprehensive check performed by the First Aid feature of Disk Utility.
And it clears some system caches, including font caches and the kernel cache. These are automatically created again as needed.

Learn more about how to do that here: Use safe mode on your Mac - Apple Support


Take care.

6 replies
Question marked as Top-ranking reply

Sep 25, 2023 4:18 PM in response to WestAnthony

Hi there WestAnthony,


Try booting up your Mac in safe mode to see if this behavior persists.


Safe mode prevents certain software from loading as your Mac starts up. This includes login items, system extensions that aren't required by macOS, and fonts that weren't installed by macOS.
It also performs a basic check of your startup disk, similar to the more comprehensive check performed by the First Aid feature of Disk Utility.
And it clears some system caches, including font caches and the kernel cache. These are automatically created again as needed.

Learn more about how to do that here: Use safe mode on your Mac - Apple Support


Take care.

Sep 26, 2023 11:02 AM in response to WestAnthony

It's best to try any recommended fixes before upgrading to a new system because it might be some 3rd party software that you've installed that may be the culprit and it will be carried over to the new system.


Do try the Safe Mode boot and if that doesn't help download and run Etrecheck. Be sure to give it Full Disk access before running.



Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Additional Text button to paste the report in your reply.



Then we can evaluate the report to see if we can determine the cause of the problem.


Bottom line: you don't want to go into a new system with unresolved problems with the current one.



Sep 26, 2023 10:39 AM in response to WestAnthony

Hey amasteboard,


Upgrading to a new macOS may resolve the issue. But, if it doesn't, the article we shared previously provides the steps to use: Use safe mode on your Mac - Apple Support


If the issue continues in safe mode

If the issue continues in safe mode, the easiest and most likely solution is to reinstall macOS. Reinstalling macOS doesn't remove your personal files, so you can do it whenever you need to.


All the best.

Sep 26, 2023 5:18 PM in response to Old Toad

Thank you to all for your assistance - you may be pleased to know that after I installed Sonoma, the issue went away and I was able to change my screensaver! I'm still not sure what caused the trouble, but since I have no interest in returning to that other screensaver (which I only clicked on out of idle curiosity) I don't believe that I will experience further problems. Thanks again!

Sep 25, 2023 7:48 PM in response to Sparks0829

Thank you for the advice; alas, it didn't change anything. I believe the new Mac OS will be available soon - I think when it is, I'll install it and see if a new OS solves the problem. If it doesn't, then it appears I'm stuck with a screensaver I don't particularly want. Which is far from the worst thing that could happen with a computer, but it will remain a minor irritant. Thanks again!

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Attempt to access Screensaver triggers com.apple.extensionKit.errorDomain error 15

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