Delete the ID Of the last owner of this phone

How do I Delete the ID Of the last owner of this phone? At the Apple Store it keeps showing the old ID when asking for passwords

iPhone 12, iOS 16

Posted on Sep 20, 2023 10:35 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2023 1:38 AM

Is the iPhone activation locked? Only the original owner can remove the activation lock, you will need to contact them in order to get the lock removed

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Delete the ID Of the last owner of this phone

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