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symone_ Author

Level 1

4 points

i cleared up my storage,, why is my phone still not letting me update it ??

it says it needs 3.61 gb of storage for the update and my storage is currently at 61 gb

iPhone XR, iOS 16

Posted on Sep 20, 2023 11:11 PM

Top-ranking reply

Henderson_86

Community Specialist

Posted on Sep 25, 2023 4:40 PM

Hi symone_,

We'd like to share some suggestions to help you with getting your device updated. Based on what you have shared, it does sound like maybe there may be a difference in storage. To verify the storage, you will want to make sure to look at internal and not iCloud if you utilize storage there. You can see the internal storage via Settings > General > iPhone Storage and if this is what you refer to as having 61GB available, you can further attempt the update via a computer following Update your iPhone or iPad - Apple Support and choosing the computer operating system for specific steps. We hope this helps you reach a solution.

Thanks for using Apple Support Communities.

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i cleared up my storage,, why is my phone still not letting me update it ??

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