Your apple pencil does not work with you new ios 17 software.

I do not understand why apple would put out a software that would not work with their own accessory devices. I have a apple pencil 2 with an ipad 12.9 pro. I have been using my apple pencil with my ipad with NO problems since I purchased the ipad. I upgraded my ios software and now my pencil does not work. It will connect and charge, but with not interact with the ipad. They really need to fix this problem with the software.

iPad Pro (5th generation)

Posted on Sep 21, 2023 3:02 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 8:58 PM

For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,


1. Press and release the volume button closest to the top Power button


2. Then immediately ( and quickly ) press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.


Tap, read and follow this Apple support link below.


Force restart iPad - Apple Support



Best of Luck to You!


97 replies

Mar 20, 2024 3:58 PM in response to EliseCharlene

I have an IPad mini 5 and an Apple Pencil 1st gen. I recently got a new tip for my Apple Pencil because my old one wasn’t working but ever since I got the iOS 17 updates my Apple Pencil hasn’t been working, it doesn’t even connect to my iPad anymore no matter what I try. I’ve been scrolling through these conversations for 2 days now and I can’t find anything for my iPad. I’m hesitant to contact Apple so I’m looking here before I resort to that. Any advice?

Mar 23, 2024 7:45 PM in response to EliseCharlene

After all the upgrades my apple pencil 2 does not work with my ipad pro 11, unlike before, there was no problem using it. I unpaired all my bluetooth devices and reconnected to my wifi, but nothing. When the bluetooth is off, and i connect my pencil to the magnetic connection, there is a prompt to “tap to connect” but nothing happens after tapping. When i remove the pencil and replace it while bluetooth is on, the “tap to reconnect” prompt does not appear, just apple pencil.

Apr 9, 2024 10:50 PM in response to EliseCharlene

it’s April 10th 2024, just updated my iPad Air 4th gen to iOS 17.4.1 wishing my Apple Pencil would now work. But with no luck, it’s connecting for a few seconds then would disconnect again. I tried turning off my bluetooth unpairing and then pairing again my pencil 2, 100% charged but still no lock. i do hope Apple would fix this problem. it’ll just make the pencil disposable.

May 31, 2024 9:40 AM in response to EliseCharlene

I am very disappointed my apple pencil gen 2 doesn’t work in my ipad air 4th generation i tried different pencils gen 2 they won’t work or appear in bluetooth list and they work in other ipad same model as mine but ios is 17.1 and mine is 17.5 and updated to 17.5.1 still not showing or working on my i pad i tried everything and all Solutions suggested here nothing work for me i am very upset and frustrated this is my first time facing this kind of issues. Is this going to be solved anytime soon???…

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Your apple pencil does not work with you new ios 17 software.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.