Your apple pencil does not work with you new ios 17 software.

srireland wrote:

My Apple Pencil was working perfectly I’m my iPad until I did the recent update. It will now not pair. Please fix this problem and give a solution. I unpaired and now it doesn’t even recognize the pencil.

Apple may or may not read replies here. For assistance with this, contact Apple Support directly. (This seems like the battery may be depleted, or the battery may have failed.)

I have an iPad Air and my iPad updated without asking just last night. Ever since my pencil gen 2 refuses to connect, charge, pair, etc. I tried hard reset, resetting network settings, forgetting the pencil, etc. and now it won’t even show up to be paired in the first place. I’m so livid right now.

darknight7 wrote:

Sadly I’ve done all of the above (before calling Apple support) then I called Apple support and they told me to try what I’ve already tried.

It really is quite strange. It just feels like the connection is half way there.

Contact Apple Support, and explain what you have already tried as part of this, then.

I have an Apple Pencil first generation that worked fine with iPad ninth generation. It is now not working on iOS 17.2 despite trying all related help topics on re-pairing. I am considering buying a new Apple Pencil first generation thinking current one just bit the dust. Am I correct that is not the solution and must by a new iPad that supports a later generation pencil?!?

I just had this issue. I restarted my iPad Air, backed up, reset, and erased everything, but nothing happened. An Apple Support person told me to remove all my connected Bluetooth devices on the iPad and turn off all the Bluetooth devices that are open nearby. Apparently, that was the main issue. My Apple Pencil connected right away when I did all those steps, then I just paired everything back and turned on other devices. My pencil is working fine now just like before. Hope this works for you.

Same however I do not have another device that I can test my apple pen on. It links to my ipad pro 12.9 like it did before. ITt will not write or do anything other than charge and link. I dropped it and thought I might have broken it so I ordered a new one. I will be extremely upset if I order a new one to find out it was the software all along.

I have an IPad mini 5 and an Apple Pencil 1st gen. I recently got a new tip for my Apple Pencil because my old one wasn’t working but ever since I got the iOS 17 updates my Apple Pencil hasn’t been working, it doesn’t even connect to my iPad anymore no matter what I try. I’ve been scrolling through these conversations for 2 days now and I can’t find anything for my iPad. I’m hesitant to contact Apple so I’m looking here before I resort to that. Any advice?

what if it still doesn't connect? mine shows the "Apple Pencil" message on the top of the screen for a few seconds and then disappears. I can't even see the device on the bluetooth settings. what should I do?

it’s April 10th 2024, just updated my iPad Air 4th gen to iOS 17.4.1 wishing my Apple Pencil would now work. But with no luck, it’s connecting for a few seconds then would disconnect again. I tried turning off my bluetooth unpairing and then pairing again my pencil 2, 100% charged but still no lock. i do hope Apple would fix this problem. it’ll just make the pencil disposable.

charo528 wrote:

it’s April 10th 2024, just updated my iPad Air 4th gen to iOS 17.4.1 wishing my Apple Pencil would now work. But with no luck, it’s connecting for a few seconds then would disconnect again. I tried turning off my bluetooth unpairing and then pairing again my pencil 2, 100% charged but still no lock. i do hope Apple would fix this problem. it’ll just make the pencil disposable.

Try reseting your iPad's Network Settings:

Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings

I bought a much less expensive knock-off pencil and it works great. Cost about $30 on Amazon. Apple doesn’t seem to want to support folks who have this problem. My Apple Pencil is now a paperweight. IF I replace my ipad with another, I won’t bother spending more for the Apple Pencil.

Went to the Apple Store today with this problem. My Apple Pencil 2 is no longer recognizable by my iPad Mini 6. The technician was able to easily use my pencil on all the other iPads in store with no issues. There was even a 75% charge left.

Technician suggested the hard reset, wipe and restore option to the latest iOS 17.4.1. It still didn’t work after that. So it’s definitely a software problem. Does anyone know when the next update will be to fix this? @apple please help.

I am very disappointed my apple pencil gen 2 doesn’t work in my ipad air 4th generation i tried different pencils gen 2 they won’t work or appear in bluetooth list and they work in other ipad same model as mine but ios is 17.1 and mine is 17.5 and updated to 17.5.1 still not showing or working on my i pad i tried everything and all Solutions suggested here nothing work for me i am very upset and frustrated this is my first time facing this kind of issues. Is this going to be solved anytime soon???…

looking at the dates of everyone’s post and I’m wondering if there are still issues with the software as I just bought an IPad 12.9 6th gen and a Apple Pencil pro 2nd gen and its not connecting. And it’s brand new. I have 17.5.1 software on iPad. Is there still an issue with this connection? This is a joke, I’ve just bought it!!

After being on chat and the phone for hours with Apple support there was no resolution. I have to take my pencil and iPad to the Apple Store. I simply refuse to buy a new pencil due to their faulty IOS. We’ll see what they say.