Your apple pencil does not work with you new ios 17 software.

I do not understand why apple would put out a software that would not work with their own accessory devices. I have a apple pencil 2 with an ipad 12.9 pro. I have been using my apple pencil with my ipad with NO problems since I purchased the ipad. I upgraded my ios software and now my pencil does not work. It will connect and charge, but with not interact with the ipad. They really need to fix this problem with the software.

iPad Pro (5th generation)

Posted on Sep 21, 2023 3:02 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 8:58 PM

For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,


1. Press and release the volume button closest to the top Power button


2. Then immediately ( and quickly ) press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.


Tap, read and follow this Apple support link below.


Force restart iPad - Apple Support



Best of Luck to You!


97 replies

Oct 17, 2023 12:02 AM in response to Bigdaddy861

Now here’s a head scratcher. I just went from Sweden to Thailand on a holiday. The iPad and pencil has worked flawlessly since I landed. In Sweden it was basically unusable, but in Thailand it work. There’s no explanation for this. Did Apple sneak out some firmware for the pen when I was in midair (October 11-12)?!

I can’t explain this. I might just as well stay in Thailand and not go back to Sweden! 😅

Oct 20, 2023 6:11 PM in response to Fernie8999

Fernie8999 wrote:

New iOS 17 update makes using your Apple Pencil 1 obsolete and drawing on older generation tablets impossible. Which means I’ll have to replace a whole tablet and get a new Apple Pencil? This was confirmed to me by geek squad.


False. iOS 17 does not obsolete Pencil first gen.


Apple is presently actively selling three Pencil models, including 1st gen: Apple Pencil - Apple



Oct 25, 2023 9:52 AM in response to MrHoffman

For how long did you use the Pencil 2nd gen with iPad Pro 12.9” 3rd gen? Just fiddling around with it for a few minutes doesn’t prove anything. Mine can work too for a while.


Assuming that everyone’s pencil 2nd gen or iPad Pro 3rd gen magically broke as iOS 17.0.2 was released is as far fetched as thinking hitting the pencil hard on a table will fix this.


This is software related and Apple needs to fix it.

Nov 30, 2023 12:48 PM in response to EliseCharlene

Hi friends,

iPad 12.9 (6th Gen) here, running iOS 16.7.2, and My Apple Pencil was working all morning when suddenly mid-use it started acting funny.

By “funny” I mean: it would hover and be recognized by the iPad but no tap feature worked. Apps swell when I hover over them, but will not open if I tap them.

  • I unpaired
  • hard reset

…no dice!


  • updated to iOS 17.1.2
  • unpaired again
  • hard reset again

…still nothing!


However I did try the pencil on another device running 16.5.1 - and it works (so it’s not the pencil)


Is this just a bug in the iOS that needs to be fixed? (I find it weird that it happened randomly before the update even occurred.)


Thanks for reading!

Dec 1, 2023 3:34 PM in response to MrHoffman

Thanks MrHoffman. Just for fun, to add to the confusion I need to explain further:


  • my Apple Pencil is not working on my iPad (which has been restarted, etc)
  • however my pencil does work on my wife’s iPad
  • And her Apple Pencil works on my iPad


So… somehow only MY Pencil doesn’t work on MY iPad hahaha I’m going to check myself into a looney bin!


We were going to swap pencils but my pencil has a special nib on the end (one that my wife does not like) so I said “no problem” let me put your nib, on my pencil (since my pencil works on her iPad) but when I swap the nib the pencil then does not work on her iPad. It only works with MY nib (the one she doesn’t like)… there is no consistency here and I’m at a loss lol.


Going to go in and talk to the Genius Bar.

Dec 23, 2023 3:21 PM in response to EliseCharlene

I have an Apple Pencil first generation that worked fine with iPad ninth generation. It is now not working on iOS 17.2 despite trying all related help topics on re-pairing. I am considering buying a new Apple Pencil first generation thinking current one just bit the dust. Am I correct that is not the solution and must by a new iPad that supports a later generation pencil?!?

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Your apple pencil does not work with you new ios 17 software.

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