Your apple pencil does not work with you new ios 17 software.

Went to the Apple Store today with this problem. My Apple Pencil 2 is no longer recognizable by my iPad Mini 6. The technician was able to easily use my pencil on all the other iPads in store with no issues. There was even a 75% charge left.

Technician suggested the hard reset, wipe and restore option to the latest iOS 17.4.1. It still didn’t work after that. So it’s definitely a software problem. Does anyone know when the next update will be to fix this? @apple please help.

Been able to borrow and test Pencil 2nd with iPad Pro 12.9” 3rd and 6th gen, and all works on iPadOS 17.0.3.

Same problem here. iPad 12,9 Pro 3rd gen, Apple Pencil 2nd gen, iOS 17.0.3. I had high hopes the new update would fix this. Reconnecting the pencil works only temporary, just as a reboot of the iPad. I had no problems with my pencil before 17.0.2.

Same problem here. iPad 12,9 Pro 3rd gen, Apple Pencil 2nd gen, iOS 17.0.3. I had high hopes the new update would fix this. Forgetting and reconnecting the pencil works only temporary, just as a reboot of the iPad. I had no problems with my iPad and pencil before 17.0.2.

After using the pencil with update 17.0.3 for most of a day now I’m sad to say the iPad on several occasions refuses to acknowledge the pencil when I place it on the iPad to try to reconnect it after the iPad as disconnected from it. Can this be fixed now, please…

Perhaps this issue plagues the 3rd gen iPad. It has actually gotten worse. Since the iPad disconnects from the pencil, the battery of both the pencil and iPad lowers quicker since they're both spending a lot of the time searching.

This was not an issue before 17.0.2.

Since I don't have any warranty left for the iPad or pencil, contacting the Apple support won't help me either.

[Edited by Moderator] 

Fernie8999 wrote:

That’s what I did and Apple support sent me to them instead of an actual Apple Store.

Who is “them” here? Some third-party that sold you a used Pencil, quite possibly with a problem?

If so, request a replacement or refund from the seller, if the seller hasn’t disappeared.

Pencil left uncharged for some months can have its battery depleted and fail permanently, among other possibilities.

srireland wrote:

My Apple Pencil was working perfectly I’m my iPad until I did the recent update. It will now not pair. Please fix this problem and give a solution. I unpaired and now it doesn’t even recognize the pencil.

Apple may or may not read replies here. For assistance with this, contact Apple Support directly. (This seems like the battery may be depleted, or the battery may have failed.)

darknight7 wrote:

Sadly I’ve done all of the above (before calling Apple support) then I called Apple support and they told me to try what I’ve already tried.

It really is quite strange. It just feels like the connection is half way there.

Contact Apple Support, and explain what you have already tried as part of this, then.

Still having this issue. The pen now won’t connect to the iPad at all. It acknowledges it (the “Apple Pencil” text comes up as I place it on the iPad), but never connects.

I had no problems with my iPad and pencil before 17.0.2.

None of the different solutions or newer firmwares have worked for me, I’ve tried everything except wiping the iPad. I’m thinking if this is software related Apple could fix the bug via firmware update.

iPad Pro (3rd gen)

iOS 17.3

Apple Pencil (2nd gen)

I have an appointment at the genius bar today. We will see what they have to say.

I bought a much less expensive knock-off pencil and it works great. Cost about $30 on Amazon. Apple doesn’t seem to want to support folks who have this problem. My Apple Pencil is now a paperweight. IF I replace my ipad with another, I won’t bother spending more for the Apple Pencil.

CaTorgie wrote:

I have nearly the same issue with an air m2 and a second gen pencil

never have been able to pair them

Correct. The second generation Apple Pencil is not compatible with the iPad Air M2 or iPad Pro M4. Your iPad Air M2 supports either the Apple Pencil Pro, or the USB-C Pencil.

Here is Apple’s definitive compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support

Different models of Apple Pencil use entirely different pairing and charging interfaces.

The second generation Pencil and Apple Pencil Pro can only be used with iPad models that have a magnetic/inductive dock that is exclusively designed for the Pencil. Automatic charging and pairing of these Pencils is controlled by the iPad's magnetic dock.

While the second generation Pencil and Pencil Pro both use inductive charging/pairing, the inductive-coupling components that charge the Pencils are positioned differently - this being necessary to accommodate camera hardware used in 2024 models of iPad Pro and iPad Air.

The USB-C Pencil is compatible with all models of iPad that also feature a USB-C port.

In summary, the Apple Pencil models are not interchangeable - and can only be used with the iPad that has appropriate internal hardware.

After being on chat and the phone for hours with Apple support there was no resolution. I have to take my pencil and iPad to the Apple Store. I simply refuse to buy a new pencil due to their faulty IOS. We’ll see what they say.

Not working here as well. So annoying

You need to contact Apple using the Support link in the black bar upper right hand corner to attempt tp get your Apple Pencil issues resolved.

Best of Luck to You!

Went to the Apple Store. They need to replace all of these devices. Still no explanation as to why it has happened?