User profile for user: Scubby1308
Scubby1308 Author
User level: Level 1
4 points

Airpod Pro's not automaticly connecting to my phone

I have a set of series 3 Airpod Pro's and a iPhone 14 Pro Max and the Airpods have been fine since their purchase just over 20months ago.


However they will not now auto connect to the phone.


I have gone into settings and clicked the forget button and then reinstalled them. And they work fine until I replace them in the case. Then when I take them out to use them they will not connect either automatically or if i go into the Bluetooth settings and try to manually connect.


I have checked the airpods are set to connect automatically in settings on my phone.


I still have my old airpods and checked to see if these work correctly, which they do.


Any help would be much apprciated.


AirPods Max

Posted on Sep 21, 2023 4:25 AM

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User profile for user: Stevi_S
Stevi_S
User level: Community Specialist

Posted on Sep 25, 2023 5:53 PM

Hi Scubby1308,


Thanks for using Apple Support Communities. We understand your AirPods are not connecting as expected, and we're happy to help. Start with a reset of your AirPods as resetting can help resolve a variety of issues. See how to rest them here:


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
7. Put your AirPods in their charging case, and keep the lid open. 
8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
9. AirPods charging cases
10. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

See more about those steps here: How to reset your AirPods and AirPods Pro - Apple Support


Thanks.


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Question marked as Top-ranking reply
User profile for user: Stevi_S
Stevi_S
User level: Community Specialist

Sep 25, 2023 5:53 PM in response to Scubby1308

Hi Scubby1308,


Thanks for using Apple Support Communities. We understand your AirPods are not connecting as expected, and we're happy to help. Start with a reset of your AirPods as resetting can help resolve a variety of issues. See how to rest them here:


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
7. Put your AirPods in their charging case, and keep the lid open. 
8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
9. AirPods charging cases
10. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

See more about those steps here: How to reset your AirPods and AirPods Pro - Apple Support


Thanks.


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Airpod Pro's not automaticly connecting to my phone

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