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Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Nov 28, 2023 11:16 AM in response to singlefisch55

Tap the little smiley face emoji in the bottom left corner under the 123 tab on the keyboard. Under the “Frequently Used “

tab you’ll see a half basketball shaped thingy in the bottom right corner next to all of the “allowed” emojis. Tap it and what should pop up is a display showing all of the emoji/picture options available to you. One of them is the 3 headed “stickers” icon. Tap it and scroll left or right until you see all of your emojis that you thought you lost. Mine was a personal one I designed and that’s where I found it. Hope this helps….

Memojis disappeared after iOS 17 upgrade

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