Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Nov 29, 2023 10:20 AM in response to IdrisSeabright

You sound Hurt. The update came for “ME” a couple days ago as I assume it did for the others who are “just now” asking about it so your 24 days ago September 21st post on this issue where you proudly posted the answer 1st understandably has gone unnoticed. Who’s going back 24 pages? Your faith should be lost in the algorithm that doesn’t direct us who are “now” looking for the answer to your post. Lots of people know what a square root is and the explanation is in millions of books around the world but the fact is champ, if you don’t know where to find the book and no one points it out to you then you’re gonna go around asking people over and over what it is until it’s eventually put right in front of your face. You may have answered the question but if we never see it then it doesn’t help us. The more the correct answer gets posted the better the chances people will run across it. I have 9 replies right now that I’ll post that same answer to and hopefully it’ll get out there. It’s just how this thing works Champ. Appreciate it though. Hopefully more people will see your solution….

Nov 29, 2023 10:25 AM in response to ggthebeancounter

Glad it helped. Now , I also need a favor. Could you re-post a version of that answer? I just got a notification from Apple saying they struck down the post because I posted the same info. more than once. Multiple people had the same problem so I copy-pasted the answer to a couple more people (literally 2😂) and they blocked me after that. Crazy. I’d appreciate it and hopefully everyone runs across the solution because it’s so annoying. Thanks in advance champ….

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Memojis disappeared after iOS 17 upgrade

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