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Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Oct 11, 2023 8:41 AM in response to butterfly55

😶 Smiley face icon? That is not appearing for me … what is called “Memoji” in the list that appears is nothing like what I had and I miss them! The others are, as singlefisch55 said, clunky and completely different in intent. Useful for “pre-done” responses like Bitmoji but kind of across-the-board juvenile … and the images are harsh! I miss my Memojis!

Nov 20, 2023 6:59 PM in response to singlefisch55

This change is one of the worst in awhile for Apple. Nearly all design these days is centered around reducing clicks. This one increases clicks and buries several often used text features.


Here’s a tip, UI designers. If you are implementing a feature that involves a popup that then needs to be scrolled you’re going in the wrong direction. Too much searching around.


I’m calling upon Apple to revert this change! Or at least give us an option to return to the “classic” arrangement.

Dec 16, 2023 3:11 PM in response to singlefisch55

I've read in numerous posts in this thread about this problem. I may have missed a post about what I found but it appeared that most of the posts were suggesting doing it by selecting Memoji in the drop-down from the +. I went ahead and selected "stickers" instead which brought a narrowband of stickers you could scroll through right under the txt bubble...where I then also then found my memoji, and when i tapped on it I went to stickers instead. a small row of stickers will appear underneath your text bubble where you can scroll right and left. When you tap on and will bring up all of the different emotions as well.


and off-topic I know, but just to share, another thing that's happening to me right here now in 7.1.2 is that the same paragraph I wrote repeated itself twice more underneath in the same post so I had to go back and delete them.


now I need to try to find a thread to see how many other people have had the same other really annoying problems I have had in the meds age app. It's driving me insane!

Jan 19, 2024 2:07 PM in response to singlefisch55

I have developed software since 1988. I developed graphic user interfaces for the very first touchscreen device ever used in audio. I always considered the user, (I was the application engineer for the company), and always was empathetic to the programmers, (have a minor in computer science), and took both into account when designing a GUI. I’m not sure what’s going on at Apple, but I believe that Sir Jobs would probably fire a lot of the people in functionality and user interface design. They seem to be out of touch with using the actual phone. To me they have dishonored Steve Jobs wish to never make the phone bigger than the original, by making it out of glass, and by including far too many ways to gesture to the device. Sometimes I take my phone out of my pocket and it seems like it wants to delete all of my apps, because all of them are wiggling. I’m not sure how my thigh does that.


The constant improvements as they call them to the iPhone experience is frustrating. But they have got us into buying thousand dollar pieces of glass which look so beautiful but you have to buy case for, with too many features, and too many bright ideas of their own, which confuses their very own user base.


They’re making a consumer toy. They are not professional designers. That is to say they are not designing anything for use by a professional. I have great respect for all of them. Still, the product managers should be fired — if I were the king of the forest of One Infinite Loop, which is appropriately named and, without a trace of irony.

Sep 22, 2023 2:49 PM in response to VAM23

Some cosmic force seemed to cause some Apple iMessage mini-apps to appear to some, but not to others when we tapped the + to the left of the text entry field after we updated to iOS 17.0, but they all did appear to most of us when we did the 17.0.1 update.


This image shows the various mini-apps I see when I tap the + sign - https://imgur.com/a/j33SH9F -They include the Apple mini-apps. Do you see most of those like Apple Cash, Music, etc.?

Memojis disappeared after iOS 17 upgrade

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