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Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Dec 16, 2023 9:10 PM in response to duanefromconcord

These are not memoji's they are just emoji's. Plus bar does not show the little memojis that i made to look like me, only the animals that will talk like me if i want them to. Very irritating that they removed this, that was one of my favorite ways to quick reply. Is there a way to add those to the stickers location, it's very strange why they did this.

Sep 26, 2023 5:41 PM in response to MSwann1

I went to the plus (+) next to text field and pressed stickers and it’s empty. It says recently used stickers will pop up here. If I use the stickers that I personally downloaded from the App Store, then they’ll appear there. But I already had previously created my Memoji, so there should already be Memoji stickers created and saved. I can’t find those anywhere.

Oct 11, 2023 9:00 AM in response to CincyFanVA

RHANKK YOU THANK YOU THANK YOU CincyFanVA!!! Just finally/thankfully ran across your post and was so relieved that THIS “solution” actually worked! I went through everything myself five times (minimum) but I was too frantic by then to investigate stickers in depth 🙃. And then tried all the things that were suggested in the various posts, but nothing worked until I saw your post.✨ I don’t know why I’m so attached to these particular Memojis, but I am, and I am very grateful to have them back! SRSLY, profound thanks❣️🙏

Oct 15, 2023 9:15 PM in response to singlefisch55

An angel (in my opinion) showed where to find the old Memojis a few days ago … yes! They’re still there! Tap on the + button next to the text box, on the left, select STICKERS and choose your old Memojis from the menu line at the top. I was SO happy to find them!!! I’m oddly attached to those things & they’re much better than any others I’ve seen. VERY happy to discover their “hiding place”!!

Memojis disappeared after iOS 17 upgrade

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