I dont have pictures how is my storage full because of photos?
I’m trying to update my phone and it says my storage is full because of how many photos I have but I have 0 pictures , help please
iPhone 11 Pro Max, iOS 16
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User profile for user:
JJRASC
User level:
Community Specialist
Hello kayli97,
Welcome to the Apple Support Communities.
First, please check your available storage space in Settings > General > [Device] Storage. You can also view storage recommendations here that can help you clear up more available storage: How to check the storage on your iPhone and iPad.
If you use iCloud to keep your photo library in sync, please note that there is a difference between iCloud and device storage: What's the difference between device storage and iCloud storage?
If you are unable to clear up enough storage space for the update, you may be able to update with a connected computer instead: Update your iPhone, iPad, or iPod touch with iTunes.
If the issue continues, please contact Apple Support directly for more help.
All the best!