Google Maps blank screen in CarPlay since iOS 17

Mine didn't work at first with IOS 17 and I did the following along with the most recent IOS updates:

1) Be sure to update the software for the head unit in your car.

2) Also - check and see if Google Maps comes up in CarPlay when you are running the Google Maps app on your phone. (Mine did this at first, so I just kept it running on the phone.)

3) Be sure to check for most recent updates on the Google Maps app too.

I’ve experienced this as well but even before iOS 17. I’m running Google Maps 6.85.0 on iPhone OS 16.7. This behavior actually started on Google Maps 6.84.0 on iPhone OS 16.6.1. What happens is that when I connect my iPhone to either of my cars via USB cable and launch Google Maps from the CarPlay screen, I see a blank screen with just the Google Maps Search button in the upper left corner. If I touch the Search button and either enter a destination or select a saved one (such as Home) I get a message that Google Maps can’t find directions to that location. If I then launch Google Maps on the phone, the maps render on the CarPlay screen and I’m able to map to my destinations. I’ve tried the previous trick of unplugging the USB cable from the iPhone and plugging it back in but no luck. If I try this multiple times I sometimes experience behavior where on one out of ever 3-5 tries the maps may start to render and then the screen blanks. Any ideas?

I have the same problem and it performs the same whether I use my wireless CarPlay adapter or the Subaru installed wired version in my 2022 Subaru Forester. Seems to me that Apple decided we all needed to use Apple Maps, which does not give a satellite view in CarPlay - which is why I use Google Maps instead (I am an outdoorsman!). I checked all the settings and checked updates on Google Maps App. Waze (a Google product) comes up fine.

I had this same problem. I updated iOS to 16.7 and still had the same problem.

I ended up deleting Google Maps, doing a hard reboot of my iPhone, then reinstalling Google Maps.

This worked for me.

I've seen other posts where people say you have to enable "Always Allow" on sharing your location with Google Maps but I just left it set on "While Using The App" and it seems to work just fine.

Same issue here. When using CarPlay all of the sudden I get Google Map turn-by-turn directions but no map. The Google Maps is version 6.96.1 (updated about 1 week ago. Google Maps works fine on my iPhone 15 Pro Max. But when I use the iPhone 15 Pro Max in my automobile, I get turn-by-turn directions but no map.

I was told I should delete Google Maps and reload it - but that doesn't seem like a viable solution. Hope someone can shed some light on this soon.

You can delete Google Maps and reinstall it without losing any data. At least that was my experience on iPhone 14 Pro. Doing a hard reboot before reinstalling maps was part of the process.

Letting Google Maps run on your phone before starting Carplay may work if you don't want to delete the app.

Why this is happening is anyone's guess.

Been driving me mad for ages. Had this issue for a year or two on my iPhone 2020 SE across several vehicles. I eventually updated iOS to 17 on that device, but the issue persisted. I just put it down to the age of the phone. I changed my SE for iPhone 15 Pro a few weeks ago. I set that up as a "clean" device - ie manually installed apps, rather than a phone-to-phone transfer from the old device ..... and still the issue persists.

I've kinda given up now. If I open my in-car system and then unlock the iPhone before connecting the USB, I can see Google maps in full screen mode and use it for nav, but in multi-screen mode, it still remains blank. No issues at all with any other CarPlay apps, just Google maps.

Same problem on 15 pro max, ios 17.4.1, gmaps 6.113, all other apps fully updated. Brand new phone, so no old configs to clear.

Doesn't work until the phone is unlocked. Exactly same problem with all non apple apps.

I tried :

Sygic Nav and Gmaps(doesn't get location),

YTmusic, shows Playlist and other details but doesn't start playback

Amazon music, same as above, doesn't start playback

Spotify, same playback issue.

All apps work if they are opened on phone before connecting to Carplay. And they start working if loaded from Carplay screen and you unlock the phone.

All these apps stop working if you disconnect from the cable and reconnect if even the apps were previously loaded. Need to unlock the phone again.

All this while, all the apple apps keep working fine. 😓

I too have this issue on 3 vehicles all different brands and ages (newest is a 2023).

I can however get the maps to load if I unlock my phone and open google maps or Waze

Version 6.85.5 is also working on iOS 16.7.

Nope. Still happening

Just experienced the problem as everyone else has. tried all suggested fixes but to no avail!

Same issue here. Just got the new iPhone 15 Pro with iOS 17.1.2. Started happening yesterday Dec 13, 2023. I'll try some of the tips given here. Thanks!

Sam problem here: latest ios on iphone 15 plus. Blank screen with gmaps saying it can't search for destination. I have to open gmaps on my phone first.