Why is there no audio when the screen is locked on my iPhone 12?

This has been goin on for over a month now. I can’t tell you how many texts I have missed because of this. It’s now officially STUPID! I have updated to ios17 from ios16, and STILL no text tone audio on lock screen. I have to pick up my phone and wake the screen to see that I have a message.


I DO NOT use and Apple Watch

I DO NOT use do not disturb with the exception of my nightly “Sleep” alarm that is preprogrammed. 

I DO NOT use custom ringtones

I DO NOT used scheduled summary - messages is disabled for immediate delivery.


I need help from someone who can think outside the box at this point.


Where is the issue in the settings that’s making this happen? Everything worked fine right up till a few months ago. I live a very bland device lifestyle. I don’t do much in the name of settings. 


Where did Apple go wrong?


Attached are screen grabs of my settings:











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iPhone 12

Posted on Sep 21, 2023 6:19 PM

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Sep 21, 2023 6:53 PM in response to ifrmusic

ifrmusic Said:

"Getting tired of missing text messages - WHY IS THERE NO AUDIO CUE WHEN THE SCREEN IS LOCKED? - iPhone 12?"

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Recovering Deleted Messages:


A. Getting a Hard Copy:

Once recovered, you can keep a PDF copy of these, for safe keeping: How to Save or Print a Complete iPhone Me… - Apple Community


C. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them. Note that the backup needs to be of the same iOS as what is currently installed, as you cannot downgrade to an earlier iOS version.


C. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.


Elsewise, if they're gone, they're gone. That's just the way it is :(


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Sep 21, 2023 7:33 PM in response to ifrmusic

ifrmusic Said:

"Getting tired of missing text messages - WHY IS THERE NO AUDIO CUE WHEN THE SCREEN IS LOCKED? - iPhone 12:: Unfortunately, Im looking for why there is no audio notification for text tones when the screen is locked. I keep missing text messages because I didn't hear an alert on my phone. Thank you for the reply tho."

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You are welcome.


Troubleshooting No Audio Notification when Screen is Locked:

See all the possibilities listed here, and how to get around them: iPhone Text Message Sound Not Working? Here's the Fix - FoneGeek


Screenshot

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Why is there no audio when the screen is locked on my iPhone 12?

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