After iOS 17 update we are receiving each other’s voicemails on our iPhone

draganlady wrote:

I concur it work fine forever why shud I change.

Because it no longer works fine.

My husband and I are getting each others voice mails and caller records How do I stop this without getting separate user ids

The only simple solution would have been to follow Apple's guidance from the beginning and not share an ID.

My son is on my plan. we have different Apple IDs, different phone numbers and somehow voicemails that are meant for me, go to his voicemail box. 🙁🤦‍♂️🫣🤷‍♂️

We are experiencing this too. My wife is only on the shared family plan. She has my voice mails from my dad from 2013!!! Not all of my voicemails are syncing over to her phone, but many are.

You're right. But it is now and it's clear Apple doesn't think this is an issue if you and your husband insist on sharing an Apple ID, which Apple doesn't recommend. Maybe this will help you make the decision to do what they recommend and that is for you to both have your own Apple ID? But I wouldn't expect Apple to backtrack on this.

BadApple422 wrote:

So, if we split to two accounts now, who keeps everything we’ve had on our Apple ID for the past two decades?

That's up to you to figure out. You've managed to get yourself into a difficult situation.

How difficult will result on how much 'stuff' you have and what kind of 'stuff'.

Family Sharing makes it relatively easy to share some things. iCloud+ gives even more options.

Some things will have to be copied, sent, or duplicated manually.

A-R-L wrote:

I encountered same problem. Tried to work it thru wth apple

we share Apple ID and was trying to avoid changing ID on a phone

ultimately called Verizon who suggested reset of network settings of phones, both mine and my husbands. This appears to have fixed problem

There is no problem here. This is all working as designed,

Resetting the network settings doesn’t and won’t change how an Apple ID operates.

Tom73NM wrote:

Wonder how many would have stayed with IOS16 if they knew the changes being made in this area with 17. I think I would have stayed as I have not seen enough “good” stuff in 17 to offset this problem.

I never saw any announcements from Apple about this change.

Access to your own data and sharing your own settings across all of your own devices is a useful and desirable behavior. This ubiquitous access has long been a longstanding and fundamental part of iCloud, and of Apple ID security and privacy more generally. And with per-person Apple IDs, this all just works.

Mail rules, focus settings, message conversations, photos, universal access, calendars and contacts, all sorts of stuff is available to yourself across your devices and Macs. If it’s not currently shared (and makes sense to share it across your own Apple ID), I’d expect to find it shared in some future version, too.

Sharing an Apple ID gets all of this conflated.

I do wish there was an easier way to disentangle a shared Apple ID, though.

That's been well established that this arrived with the iOS 17 update. But that doesn't change the fact that Apple doesn't, and hasn't recommended two people share an Apple ID for years now. You're just now seeing a new justification to separate the two phones from the same Apple ID. Apple clearly doesn't believe the merging of call logs and voicemail on two phones using the same Apple ID is an issue. You may of course, but if you contact Apple, they're going to tell you they don't recommend using the same Apple ID on two phones.

You can then use Family Sharing to share apps, storage, etc. Or you can accept that your call logs and voicemail will now be merged.

I find it interesting that people find this intrusive, when two people on the same Apple ID can check each other's text messages, without permission from the other user on the same Apple ID. Yes, you can uncheck the other phone number in messages, but you can just as easily turn it on and the other user will never know if you're reading their text messages. Why aren't people all up in arms over this? Instead, they're upset that their calls are showing on the other phone. Kind of pointless to be upset about calls if people aren't upset about being to read the other users text messages, don't you think?

Tom73NM wrote:

…Everything worked fine until 17…

If “everything worked fine” means that nobody noticed the other things that were (and are) shared when sharing an Apple ID, sure.

There various previous threads discussing others that have encountered other things (expected to be) shared with shared Apple IDs. Some of which I’ve linked to here, too.

No one here not specifically identified as an Apple employee is.

Apple has said for years "don't share AppleIDs" and it's not surprising when people have issues because they're sharing AppleIDs.

No, you cannot be logged into two AppleIDs at the same time.

We are having the merged voicemail issue. I keep reading it's because people are sharing an Apple ID. However, both my kids have their own apple ID's and I have my own. We have family sharing, so is family sharing the real issue here? We've had this before and I've wondered if we should get rid of family sharing. We did shut off live voicemails and turned off phone in icloud. That hasn't fixed anything. Are there any new suggestions I missed in this chain?

amyjoy33 wrote:

We are having the merged voicemail issue. I keep reading it's because people are sharing an Apple ID. However, both my kids have their own apple ID's and I have my own. We have family sharing, so is family sharing the real issue here? We've had this before and I've wondered if we should get rid of family sharing. We did shut off live voicemails and turned off phone in icloud. That hasn't fixed anything. Are there any new suggestions I missed in this chain?

Confirm the Apple ID usage is unique.

Family Sharing is in use locally (and with lots of others), and is not sharing voicemail.

On each device, open Settings App

Tap Your Name at the top

The Apple ID would be email address at the top of that page

Everyone whose iPhone shows the same Apple ID email address, which be able to view everyone else's data on their iPhone, including phone calls, voicemail, text messages, etc.