After iOS 17 update we are receiving each other’s voicemails on our iPhone

Who do you think I or anyone else is on this user to user only forum is? I'm a user just like you are. I cannot come up with a different solution. No one here can come up with a different solution. If you insist on sharing the same Apple ID on you and your husbands phones, accept that your calls will be merged. Otherwise, Apple came out with Family Sharing several years ago, just for people like you, which you use different Apple ID's on and still have the ability to share things like Apps, Photos, Storage, etc.

If you don't want to do that, that's your choice.

Here's how Family Sharing works --> Family Sharing - Apple

adoretrace wrote:

You are SO right! My family and I have always had one Apple ID. Apple takes my money for the Apple Music family plan, but we shouldn’t share ID’s? We have had a shared ID since the 3rd generation of iPhone. Why is it only now a problem? They need to fix this.

It’s always been a problem.

You’re just now noticing it.

Things have always been mixed together, or were expressly disabled to prevent mixing. Bookmarks, browsing history, passwords, all of those are shared when iCloud is enabled.

Apple Music Family Plan allows up to six Apple IDs to share the music plan within the Family Sharing group.

Make sure that each family member has a unique Apple ID - Apple Support

What is not mentioned: If there is the possibility of a dissolution of the relationships here, or if there is the possibility of fraud or abuse or worse arising from one of the people sharing the Apple ID, sharing an Apple ID ends badly.

thexsmom wrote:

Considering my husband is now getting my voicemails from my doctors off with medical information creating a HIPAA violation, Apple needs to rethink this

This case is no different than a shared home answering machine.

On a party line, for those that remember those.

You’re gonna get others’ messages.

The shared Apple ID shares everything, because all “users” of that Apple ID are all you, or are someone you’ve expressly given permission to know about and access everything.

Don’t want the party line and don’t want the shared answering machine and don’t want the global sharing, then best do what Apple recommends and migrate to individual Apple IDs and Family Sharing.

Here are some previous discussions with tips about disentangling an erroneously-shared Apple ID:

… Apple ID - Apple Community

… Stop sharing Apple ID with wife - Apple Community

You can contact your healthcare provider and request they hold all calls pending disentangling thid shared Apple ID, too.

Cannot figure how to quote, so here is the post I am replying to from Lawrence Finch:

“Your iPhone syncs your messages from your carrier’s voicemail server. If you don’t want your voicemails to be mixed and won’t stop using the same Apple ID the simple solution is to turn off Visual Voicemail and call in to your carrier’s voicemail server to retrieve your messages. You can do this by holding the “1” button for 2 seconds, by calling your own number from your phone, or using your carrier’s remote call-in to their voicemail server. You won’t get live voicemail or automatic transcriptions, but your VMs will not be intermixed.”

——————————————-

This is the reply we need at the start of this discussion. It solves the issue of the bleed over and removes Apple from the equation.

When I look at the VM via Apple I see security concerns with Apple reading my VMs (transcription) before I do. Know idea if those are being retained somewhere within the Apple systems megastructure.

Mac JB

According to the experts on here the only solution is to not share an Apple ID. Texts are not an issue, you can separate them. Voice mail is the issue. If you want to keep sharing an Apple ID you can quit using Apple for voice mail. Remember that VM is a service provided by your carrier, not Apple. Just revert to retrieving them from your carriers servers.

Lawrence Finch posted this how to:

Your iPhone syncs your messages from your carrier’s voicemail server. If you don’t want your voicemails to be mixed and won’t stop using the same Apple ID the simple solution is to turn off Visual Voicemail and call in to your carrier’s voicemail server to retrieve your messages. You can do this by holding the “1” button for 2 seconds, by calling your own number from your phone, or using your carrier’s remote call-in to their voicemail server. You won’t get live voicemail or automatic transcriptions, but your VMs will not be intermixed.

I don’t know how Apple is getting access to my VM to start with. I don’t remember giving them my VM password.

Good luck.

Tom…

You're sharing the same AppleID.

Don't do that.

Make sure that each family member has a unique Apple ID - Apple Support

tobin130 Said:

"Why are my husband and I receiving each other’s voicemails?: After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones."

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Troubleshooting Voicemail After a New iOS Upgrade:

Contact your Carrier, as they are the one who provide you with the service of Voicemail. Having just been released, it may be bug that they are working on with Apple at this very moment.

I encountered same problem. Tried to work it thru wth apple

we share Apple ID and was trying to avoid changing ID on a phone

ultimately called Verizon who suggested reset of network settings of phones, both mine and my husbands. This appears to have fixed problem

So many people respond that the solution is simple, “stop sharing IDs”

what these people fail to acknowledge is that most of us have shared an ID for decades. When I started, it was common to have a family ID.

Now, Apple has changed. And the latest update intermixes data.

we have choices to send iMessages, emails, to specific devices and always have. Somehow, Apple decided this choice doesn’t apply to phone messages for some reason.

I’ve exhausted all options, the solution is separate IDs.

don’t ignore the problem or frustration that this creates even if the solution is simple

It's not inconsistent, it doesn't work the way you like.

I don't care how multiple devices work or what they do, Apple said don't share AppleIDs.

Maybe Apple will change it, maybe they won't, but Apple has been clear on the subject for at least seven years, don't share Apple IDs.

You say you can turn off Messages and such, and you can do something similar here - don't share AppleIDs.

Whether you are OK with it or not, Apple states:

Make sure that each family member has a unique Apple ID - Apple Support

If you don't want to follow what they say, you suffer the consequences.

This isn't a unique philosophy:

Google: Avoid sharing an account among users

diddy224 wrote:

How do I stop this without getting separate user ids

You don't.

See here for information on how to unshare your Apple IDs with the least amount of disruption:

How to “unshare” an Apple ID - Apple Community

Tom73NM wrote:

But I would think that with the outstanding programmers out there someone could come up with a fix for the issue. I see where Apple is going to start allowing side loading so we may have an opportunity to have a fix in the not too distant future. I’m keeping my fingers crossed.

There is noting to fix, because nothing is broken. Apples outstanding programmers wrote the code that they were told to write by Apples outstanding application designers, and it works exactly the way the designers told them to make it work. It is a FEATURE that on devices that share an Apple ID EVERYTHING is shared, by design. And that now includes voicemails and recent Calls, in addition to the previously shared texts, email, settings, calendar events, reminders, notes, and on and on.

And as long as you use your Apple devices the way Apple’s designers intended them to be used you won’t have any problems. Staring in 2014, 10 years ago, Apple made the design decision that an Apple ID should be used by one person only, and publicized that in all of their support literature. Over those 10 years they have advanced with each version to implement additional features of this design.

Tom73NM wrote:

I’m not trying to argue or fight with anyone on this forum. I really appreciate Mr Finch’s assistance on this and other issues.

My understanding is that this is a forum for users to help/assist other users. We come here looking for a fix or options. With this issue we are just getting a few high volume users parroting one line over and over. Repeating something over and over will not make it right or true but doing that enough will convince some that it is true/right/correct.

A lot of use are looking for options and not the party line being espoused by Apples volunteer staff. Would really like to hear from users who have options.

As I stated before, this issue is a minor irritation for my wife and myself so we are willing to live with it as is. Just hoping Apple or some third party programmer will provide a solution.

You are looking for a fix, which no user on this forum can provide you. Apple made the decision to make this change in iOS 17, which was quite intentional on their part. You can't change it. We can't help you change it. Apple doesn't appear to have any interest in changing it.

You either live with the merged calls, which you say is a minor inconvenience or you finally do what Apple has been recommending since 2014 and that is to unmerge your Apple IDs. There is really nothing anyone else can offer you.

Family sharing does work. Stop sharing an ID. There are simple ways to share calendars and contacts in real time, even without family sharing.

Apple has discouraged sharing Apple IDs for many years; they created Family Sharing to ease the transition away from sharing, which is a security risk. Family Sharing provides all of the benefits of sharing an Apple ID and none of the security risks and inconveniences of shared Apple IDs. And sharing has always intermixed data.

Not sharing an Apple ID does not limit email, because you can have the same email account on as many devices as you want; email is independent of your Apple ID. It doesn’t interfere with sending iMessages, or anything else that you want to share.