After iOS 17 update we are receiving each other’s voicemails on our iPhone

Cannot figure how to quote, so here is the post I am replying to from Lawrence Finch:

“Your iPhone syncs your messages from your carrier’s voicemail server. If you don’t want your voicemails to be mixed and won’t stop using the same Apple ID the simple solution is to turn off Visual Voicemail and call in to your carrier’s voicemail server to retrieve your messages. You can do this by holding the “1” button for 2 seconds, by calling your own number from your phone, or using your carrier’s remote call-in to their voicemail server. You won’t get live voicemail or automatic transcriptions, but your VMs will not be intermixed.”

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This is the reply we need at the start of this discussion. It solves the issue of the bleed over and removes Apple from the equation.

When I look at the VM via Apple I see security concerns with Apple reading my VMs (transcription) before I do. Know idea if those are being retained somewhere within the Apple systems megastructure.

This problem is a pain and Family Share is more work then a trusting relationship. My wife and I get to many texts and voicemail/calls as we have the same contacts.

Apple please get this back to pre iOS 17.

Mac JB

According to the experts on here the only solution is to not share an Apple ID. Texts are not an issue, you can separate them. Voice mail is the issue. If you want to keep sharing an Apple ID you can quit using Apple for voice mail. Remember that VM is a service provided by your carrier, not Apple. Just revert to retrieving them from your carriers servers.

Lawrence Finch posted this how to:

Your iPhone syncs your messages from your carrier’s voicemail server. If you don’t want your voicemails to be mixed and won’t stop using the same Apple ID the simple solution is to turn off Visual Voicemail and call in to your carrier’s voicemail server to retrieve your messages. You can do this by holding the “1” button for 2 seconds, by calling your own number from your phone, or using your carrier’s remote call-in to their voicemail server. You won’t get live voicemail or automatic transcriptions, but your VMs will not be intermixed.

I don’t know how Apple is getting access to my VM to start with. I don’t remember giving them my VM password.

Good luck.

Tom…

lobsterghost1 wrote:

1. Erase one phone

2. Set it up with a new Apple ID and Password

3. Set up Family Sharing with one of you as the family organizer

4. Download apps and content you want on the newly set up phone

If this seems daunting to you, schedule an appointment at your closest Apple Store and they can help you at no charge to you.

Interestingly, people seem willing to spend large amounts of time following complicated sets of instructions to avoid separating their Apple IDs.

Saegzz wrote:

Creating your own AppleID is simple. Why share one? What is the advantage of sharing an appleid? You know how to fix this and it is easy

It's not creating a new Apple ID that is the challenging thing. It's disentangling the data so that both people end up with the parts of the previously shared data that they need/want. While it's certainly well within the ability of most iPhone users to do, it takes time. And for some people, probably a number of questions to the forum to make sure they're doing it right.

My husband and I also share the same Apple ID and have for many years. It wasn't until the most recent updates that we started having issues. He receives a call and voicemail and I get the same call and voicemail. It's very annoying. My husband is a music lover and has music saved on his iPhone. If I give him a new Apple ID he will take a chance of losing his music. There has to be a simple solution.

It’s a bs way to get people to not share apps. My wife and I use the same apps, and some have subscriptions - she does the accounting on the app I bill with, among other stuff. Syncing comment is nonsense, as it is a new phenomenon.

First pictures would not download correctly. It took them several months to fix that. Now, my kids email is showing up on my phone. Not a problem until now.

No, I manage the phones and I refuse to have 5 different accounts to deal with.

[Edited by Moderator]

So on 3/1 in the afternoon. My wife created a separate Apple ID that we created at the iPhone store. It took a while. We had an @mac.com appleID. She logged into the new Apple ID account, while at the Apple Store. We needed the Apple store to help us through that. She was on IOS 17 I was on I0S 15 We both have Iphone 13s. So.... I went home still on 3/1 backed up my Iphone through Itunes to my external Hard drive. I then updated to IOS 17. Looked good! I was now the only user of the old Apple ID. Then I was carrying the phone upstairs. They were on top of each other. And A message poped up like "Phones are Linked!" I have no idea what's happening. Then all of my wife's voicemails magically appeared Merged onto my phone. It did NOT happen the other way around! So we DID the right thing and created separate Apple IDs and this problem still happened!! We have separate phones numbers used by the 2 Apple IDs. So I am so disgusted by this problem. I could, I guess, restore from backup and then upgrade and pray that my wife's voicemails wont get onto my phone but why? why? would I want to go through that trouble for the unreasonable chance that it won't happen again. Of course it will. Is it an Icloud thing? Is Family Sharing the reason? Why can't I use Family Sharing and feel safe. I use Icloud minimally because it looks like the biggest security whole that anyone could ever create.

[Edited by Moderator]

Apple views an AppleID as being a single person, and all your data is meant to be available across all your devices, or in other words anything signed into that AppleID.

Have multiple phones signed into the same AppleID? Apple will make your data available across all your devices, including your multiple phones.

Not a bug, but an ever-expanding feature set.

Lawrence Finch wrote:

“And as long as you use your Apple devices the way Apple’s designers intended them to be used you won’t have any problems. Staring in 2014, 10 years ago, Apple made the design decision that an Apple ID should be used by one person only, and publicized that in all of their support literature. Over those 10 years they have advanced with each version to implement additional features of this design.“ (have not learned how to quote in this forum)

I have to disagree, do not believe that it is a design feature. The programmers messed up and are now trying to pass it off as a design feature. Everything works as it did prior to 17 except for voice mail and recent calls. Voice mail should work the same as text messages and FaceTime. For those you go to (for text) Settings —>Messages —>Send & Receive and then select the phone number you want to receive text messages from. For FaceTime you go to Settings —>FaceTime and select the number you “can be reached by FaceTime at”. We just need the same functionality under Phone. For Phone you can go to Settings —>Phone and then you can enter “My Number”. Also why does Apple allow you to login and use another number for these other features?

Allowing you to select from multiple numbers for FaceTime and messages but not Phone is a programing error and not a feature.

No mater how many times it is repeated that it is a feature will not make it one. It is a programing error.

You can use another number so you can FaceTime or Message from a work iPhone but still see all the messages and get voicemails on your personal iPhone, and vice-versa.

No more having to call your work phone or home phone to see if you have messages on your "other" phone, and no more having to carry both, even if your employer mandates iOS update schedules and such.

Same here! We definitely will not create a new ID would be a mess. Like you, we ALWAYS shared ID and never had any problem. Now the other problem we are having is the silent that does not silence anymore the calls, super annoying.

Same, we have shared an Apple ID for 14 years and never had ay issues until the 17 IOS update. Come On Apple support your customers and fix this issue, I am at the point of switching to an Android and I have always been an Iphone user but this is crazy and you are doing nothing to fix it.

since most recent update my phone shows my husbands call log and also gives me access to his voicemail

HELP