Can't select AirPrint Printer after iOS 17 Update

When I try to print the no printer selected is displayed, when I select the printer it starts to connect but the no printer selected comes back. There is a printer there and has worked previously, is this something because of an update?


There is a printer there but it does not pick it up, it was fine last week. Is this because of an update?


[Edited by Moderator]

iPhone 11, iOS 17

Posted on Sep 22, 2023 12:03 AM

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Posted on Sep 27, 2023 2:15 PM

I read on another string that Norton's VPN may be the issue, blocking AirPrint on iPhone with IOS 17. I not only had to turn off the VPN, but also reboot the iPhone afterwards. Now able to AirPrint.


Notably, the Norton VPN does not block wireless printing from Windows laptop. :-(

195 replies

Jan 4, 2024 9:02 PM in response to Camberleytone

Success - Finally!!


after unsuccessfully trying every rational suggestion in the book, eg shut down network, printer etc and reboot in appropriate order - no joy!

out of frustration, selected another printer on the network, got same error message, then reselected the original printer - bingo - it works!

not sure what Apple has done in this update, but after switching nearly everything to Apple after years of being told how seamlessly devices connect and work as opposed to the mess that is the Windows operating system - it figures that I have a nearly unsolvable problem!!

Feb 15, 2024 8:14 AM in response to Camberleytone

I was having same problem. Printing from my iphone just fine and then the next day it wouldn’t print. I would select my printer and it would go back to select printer. I played around with it for about 45 min and finally went to settings and selected WiFi and then selected the information icon next to my wifi network name (the little circle with the i inside it). Then I went to bottom of screen and changed configure proxy to automatic and it started back printing

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Can't select AirPrint Printer after iOS 17 Update

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