Can't select AirPrint Printer after iOS 17 Update

Thank you so much J it works now! I updated my firmware and now I can print from my phone again!!!!! Many thanks!!!!!!

I spent over 30 years doing computer support, that included iPhones from way back.

No this is not an error with my printer (not really), one things and only one thing changed in my setup, I updated my phone to the latest iOS. Now it is possible that Apple make a change to Air Print, but in doing the change they missed some thing for backwards compatibility. Yes it is possible that there is a change in AirPrint that can be made on the printer, no there is not an update available at this time for my printer (Dell E525W). The printer is 5 to 10 years old, the most current firmware was designed around the current AirPrint specification at that time. No I do not have any VPN on my phone. Yes private WiFi address is enabled, but it worked with this before the iOS 17 update, (I disabled it and tested, no joy). Yes the phone, network equipment, and printer have been power cycled.

This is an iOS 17 update issue, Apple made some minor change in AirPrint that had disrupted connections to older printers, not all printers but some older printer. The symptoms are that when you go to printer, you select the printer, the printer is seen by your phone, it is listed as an available printer (is broadcasting that is it an AirPrint printer), when it is selected the phone returns to the print screen but in the selected printer field it still says "no printer selected".

Now it is possible there is a setting that can be changed in the AirPrint Settings on the printer that will fix this. But the bottom line is this all worked before iOS 17 and fails after iOS 17. If it is an AirPrint setting on the printer, why hasn't Apple released this setting information. What bothers me is I have not see Apple replay to this issue, it is being reported by many people, they should tells us they recognize the issue and are looking into it. They can tell me they made a change to AirPrint and printer manufactures need to release and update. They can tell us something, nope crickets.

I posted a similar message above. I finally came across a suggestion to deactivate my Norton VPN and lo and behold it worked. I then reactivated my VPN and it still worked! Problem solved … mine anyway.

Thank you for the tip. I had upgraded my ipad ios to the 17.0.3 and my xerox air printer would not select. I tried your suggestion in turning off my Norton VPN and viola it prints. So not sure if it is a Norton issue now or Apple but at least I can print again.

Many thanks.

As much as I hate to say it. The only thing that worked for me was to update the firmware on my printers. Sure Apple broke it but keeping firmware up to date is important. It covers bug fixes and security issues (Can you tell I worked in IT for years lol). The bad news is that many of the consumer printer manufacturers don't make it easy to determine how to update the firmware. Canon being one of them. I even contacted their support org and they couldn't tell me how to do it. I found the answer in this forum.

I do not want to update my Epson firmware yet because it is letting me use knock off printer cartridges. Once I switch to Epson cartridges I will update the firmware on the printer. I did get Epson Smart Panel to work on my iPhone and now I can print using that app rather than air printer which stopped working with the new software upgrade. That will get me by for now. Very annoying situation. And my work required me to do the software upgrade!!!

Yes! It is Norton — AGAIN! — I turned off the Norton VPN and I was able to AirPrint! Thank you for the suggestion!

This is definitely after iPad is 17. Every time i print (which is rare) i get an error that i have to tap ok but the job gets done which is strange. And then after a few times the issue of no printer selected comes, it automatically fixes after you restart your iPad (restarting? thought those are Microsoft problems) so yes the printer is fine but IOS/pad os has to fix it.

Updating my Canon printer fixed it.

I just went into the menu on the printer and found the update section and had it update over wifi.

I did the firmware update on my canon at the suggestion of another post, and now working again.

Same was happening with me after iOS 17.1 update. Reset network settings fixed my issue.

Мне помогло вот это - в настройках своей сети Wi-Fi выключил "Частный адрес Wi-Fi" и AirPrint заработал как и прежде.